Manager, Business Operations

The role:

• We are looking for a Manager, Business Operations on the Product Operations and Development Team.
• Reporting to the Senior Director, Product Operations & Development, you will be responsible for creating and managing effective and efficient operations processes, frameworks, and tools that drive our Product deliverables.

Why you’ll love this role:

The Manager, Business Operations will be responsible for creating and managing effective and efficient operational processes, frameworks, and tools to drive execution across the Product, Content, and broader organization. This role will lead process standardization, business operations strategy, budget management, and project execution to optimize efficiency and scalability.

This role will manage a team that ensures alignment between operational processes, budget priorities, and business goals. You will also act as a cross-functional partner, working with Finance, Product, and Content leaders to standardize processes, enhance reporting, and drive key operational efficiencies.

Drive Process Improvement & Operational Excellence

• You will develop, implement, and optimize processes and operational workflows that improve efficiency across Product and Content teams.
• You will craft, edit, and own team KRs, goals, and KPIs towards expected outcomes.
• You will manage design, data analysis, and recommendations for Content Production team experiments and retros.
• You’ll also manage the Content budget in collaboration with Finance and lead the annual production budget review and planning for Content. 
• You will own and operate a team budget to drive decisions and strategically allocate resources.

Project and Change Management

• You’ll standardize project management best practices to drive consistency across teams.
• You will independently manage major, high-impact cross-functional projects; lead alignment conversations across key stakeholders including Content, Product, Tech, Marketing, Customer Success, and Sales. 
• You’ll oversee strategic project execution, tracking key milestones, deliverables, and outcomes.
• You will build, edit, and present decks on key initiatives including Content Production Team outputs, Assessment Suite Performance, and Custom Content Creation.
• You’ll create and own documentation aligning key stakeholders on high-impact decisions.
• You’ll drive cross-functional action to ensure quality outputs.
• You will be accountable for managing budget tasks for Content team for each Sprint
• You will initiate and facilitate ROI discussions on top Content projects with leadership

Team Leadership

• You’ll manage and coach a growing team of operations managers and project managers. Includes hiring, mentoring, and coaching team development.
• You will foster a culture of continuous improvement and accountability.
• You’ll lead training, department-level presentations and enablement sessions, and provide feedback on peers' work.

Why you’re a great fit:

• 5+ years operational experience
• Strong planning, organization, communication, and quantitative analysis skills. Ability to learn quickly and work in a fast-paced environment.
• Experience in Education/EdTech preferred but not required.
• Experience with Jira is preferred, but not required. Experience with Gsuite and Google Sheets.

Compensation: $90,000 - $100,000 per year. Total compensation for this role also includes stock options and benefits.

Why you’ll love working at Newsela:

• Health & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.
• Work From Home: Almost all of our roles are fully remote - tech stipend included!
• Supporting ALL Families: Supplemental programs and time off to take care of your family and yourself.
• Time Off: Flexible PTO to recharge, including Sabbatical Leave
• Inclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.
• Professional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

About Newsela:

Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.

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