Azure Platform Engineer

ABOUT MEDEFER

Medefer is an innovative CQC registered healthcare provider that aims to transform the way that healthcare is delivered by enabling healthcare systems to provide patients with the best healthcare experience - timely, efficient and effective.

Founded by Consultants and GPs working in the NHS, our culture is driven by a deeply held commitment to the NHS and delivering transformational change to the patient experience. We are a passionate, dedicated and patient-focused team striving to make healthcare fit for the 21st century. Our vision is to completely re-frame the way that healthcare is delivered, giving patients the right to choose who will provide their care at the point of a GP referral to a specialist.

Medefer’s technology platform delivers world-class leading safety, whilst delivering a unique approach in delivering a national service to patients, from referral, to treatment and discharge.

AT MEDEFER WE BELIEVE THAT EVERY NHS PATIENT DESERVES THE BEST POSSIBLE HEALTHCARE.

JOB TITLE: Role: Azure Platform Engineer

REPORTING TO: CTO

LOCATION: Remote

Join us in our mission to transform patient care and be part of a dynamic and innovative team. We pride ourselves on a supportive, collaborative and inclusive culture and you will have the opportunity to work alongside a team of intelligent, driven and compassionate people who care deeply about transforming the way healthcare is delivered.

ROLE OVERVIEW:

At Medefer we’re looking for a versatile and proactive Azure Platform Engineer / Site Reliability Engineer (SRE) to join our team. You’ll be the cornerstone of our infrastructure and DevOps practice—designing, supporting, and improving our cloud-based platforms. You’ll collaborate closely with developers and play a critical role in ensuring stability, security, and performance across our systems.

This isn’t a narrow, single-scope role. You’ll need to be comfortable jumping between tasks, solving real problems, and thinking both strategically and practically

KEY RESPONSIBILITIES:

• Azure Infrastructure Management
  Design, build, deploy, manage, and support core infrastructure components on Microsoft Azure, specifically including Azure Web Apps, Azure SQL Managed Instances, and associated services.
• CI/CD Pipeline Management
  Implement, maintain, and optimize Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure Pipelines to enable efficient and reliable software delivery.
• Monitoring & Incident Response
  Establish, configure, and manage comprehensive monitoring and alerting systems (e.g., Azure Monitor) for the platform. Proactively identify potential issues, respond to alerts, troubleshoot incidents, and perform root cause analysis.
• Platform Evolution & Maintenance
  Stay informed about Azure service updates, new features, and depreciation notices. Plan and execute necessary upgrades, migrations, or changes to ensure the platform remains current, secure, and efficient.
• Developer Collaboration & Support
  Act as a key technical liaison for application development teams. Provide infrastructure support, guidance on best practices, and troubleshoot platform-related issues impacting development or deployment.
• Technical Documentation
  Develop and maintain clear, accurate, and up-to-date technical documentation for infrastructure configurations, processes, runbooks, and architectural decisions.
• Security & Compliance
  Understand and implement network and security best practices within the Azure environment. Play a key role in maintaining our security posture and ensuring the company successfully achieves and maintains Cyber Essentials Plus certification annually.
• Operational Excellence: Drive automation, improve system reliability, and optimise performance across the platform.

QUALIFICATIONS, EXPERIENCE, SKILLS AND COMPETENCIES:

• Proven hands-on experience designing, building, managing, and supporting infrastructure within Microsoft Azure

• Demonstrable experience with Azure Web Apps and Azure SQL Managed Instances (or comparable PaaS database services)

• Solid experience implementing and managing CI/CD pipelines, specifically using Azure Pipelines (Azure DevOps)

• Experience with cloud monitoring tools (e.g., Azure Monitor, Application Insights) and implementing effective alerting strategies

• Strong understanding of core networking concepts (TCP/IP, DNS, HTTP/S, Firewalls, NSGs) and cloud security principles

• Broad general IT knowledge covering infrastructure, operating systems, and security concepts

• Experience contributing to or managing systems in line with security compliance standards (familiarity with Cyber Essentials / Plus is highly advantageous)

• Excellent analytical and problem-solving skills with a proactive approach to identifying and resolving issues

• Excellent communication skills (both written and verbal) with the ability to articulate technical concepts clearly to diverse audiences

• Ability to work independently, manage multiple priorities, and thrive in a dynamic, small-team environment

• Experience with Infrastructure as Code (IaC) tools such as Terraform, ARM or Bicep Templates

Desirable Skills and Experience (Nice-to-Haves):

• Experience with Microsoft Power Platform (Power Apps, Power Automate)

• Scripting skills (e.g., PowerShell, Bash, Python)

• Familiarity with other Azure services (e.g., Azure Functions, Logic Apps, Azure Key Vault, Azure Active Directory)

Personal Attributes:

• Proactive and self-motivated learner

• Strong sense of ownership and responsibility

• Collaborative team player

• Detail-oriented and organised

• Adaptable and resilient under pressure

• Keen interest in technology and continuous improvement

BENEFITS:

• Workplace pension scheme
• 28 days annual leave in addition to the normal bank holidays (pro-rated for part time hours)
• Flexible working hours
• Private Healthcare Insurance
• Discount schemes
• Employee Assistance Programme
• Health and wellbeing scheme that provides free access to a confidential phoneline, GP and counselling services
• Career development and opportunities for progression and training.

WORKING ARRANGEMENTS AND KEY TERMS:

• 35 hours per week, Monday to Friday working 9.00am to 5.00pm with an unpaid lunch break of one hour
• Hybrid working – there maybe on occasion a requirement to attend the London office. Other days would be working from home.
• Must have the right to work in the UK.
• A relevant level DBS check will be requested at the point of offer, and this is funded by Medefer.
• Subject to two satisfactory employment references, one being the most recent employer.
• Copies of relevant qualifications should be shared prior to the commencement of employment.
• A private and confidential space to work in at home when working remotely.

Medefer fully complies with the Equality Act 2010. We are an equal opportunities employer, value diversity and welcome applications from candidates of all backgrounds.

Safeguarding is a core responsibility for everyone within Medefer. This role includes following Medefer's safeguarding policies and processes to support the safety and well-being of adults and children alike. We work within a ‘think family’ approach, respecting individuals’ rights and recognising the impact family dynamics may have on safety. Everyone who works or volunteers for Medefer in any guise is expected to comply with in house and local policies, procedures and guidelines and consult with the Safeguarding Champions and/or the Safeguarding and Mental Capacity Lead for support if needed.

This job description is non-contractual and the postholder will be expected to perform additional duties and tasks that may be assigned by management from time to time to suit business needs.

Medefer contact details are provided for the specific purpose to support potential candidates and are not to be used to market services. The named individual has not consented to unsolicited marketing emails. ‘Direct marketing’ means the communication, by whatever means, of marketing material which is directed at individuals. Privacy and Electronic Communications Regulations (PECR) apply to unsolicited emails, for which the individual has not provided consent. Medefer takes the privacy of individuals very seriously and failure to abide by this notice will result in action taken.