Offer summary

Qualifications:

5+ years of experience as a Project Manager or Business Analyst., Bachelor’s degree in a related discipline or equivalent work experience., Experience in Agile/Scrum environments, particularly as a Product Owner., Strong communication skills and problem-solving abilities..

Key responsabilities:

Facilitate daily stand-ups, sprint planning, and retrospectives for the agile team.

Act as a liaison with executives, vendors, and stakeholders to identify collaboration opportunities.

Oversee the development of features and monitor product defects or outages.

Track progress against OKRs and measure team impact on business goals.

Job description

Do you want to earn a salary in USD?

Would you like to work from wherever you want?

Would you like to be a part of the leading next-gen software developers?

Hi, you finally found us!

Why work at Blue Coding?

At Blue Coding we specialize in hiring excellent developers and amazing people from all over Latin America and other parts of the world. For the past 10 years, we’ve helped cutting-edge companies in the United States and Canada -both large and small, build great development teams and develop great products. Online shops, digital agencies, SaaS providers, and software consulting firms are a few of our clients. Our team of over 100 engineers is distributed in more than 10 countries across the Americas. We are a fully remote company working with a wide array of technologies and have expertise in every stage of the software development process.

Our team is highly connected, united, and culturally diverse, and our collaborators are involved in many initiatives around the world, from wildlife preservation to volunteering at local charities. We also participate in group activities like movie nights, trivia, and meme competitions. We stand for honesty, fairness, respect, efficiency, hard work, and cooperation.

What are we looking for?

In this opportunity, we are looking for an experienced Project Manager to work with one of our foreign clients, a corporation that, through its subsidiaries, provides life insurance protection targeted to the middle American market. The ideal candidate will have a strong background in helping teams work efficiently and effectively through the use of agile methodologies.

If you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you! Our jobs are fully remote – as long as you have the skills and can get the work done well, you can work anywhere in the listed countries you want.

So if you have the skills and can get the job done, join us and work from anywhere you want!

What's unique about this job?

The Project Manager is a key member of an agile team. They work collaboratively with the development team and product owners to deliver high-quality features for each iteration.  This position is responsible for facilitating daily standups, sprint planning, sprint reviews, retrospectives, and continuous inspection of the team’s processes to uncover new improvements. This position reports to the Director of Product.

Here are some of the exciting day-to-day challenges you will face in this role:

Build relationships and act as a liaison with executives, contact center users, third-party vendors, and key stakeholders to identify opportunities for collaboration, market research, and help address immediate business needs

Lead daily stand-up meetings, sprint planning sessions, backlog prioritization, user story creation and participate in demos

Oversee features such as Smart Agent Assist, Conversational AI/Chatbots, Outbound Dialer, Digital Routing, Machine Learning models, IVR, Agent Scripting/Desktop, and create new features to provide an enhanced experience for our users and customers.

Work with support teams to monitor and triage product defects and/or outages.

Use telephonic analytics, market research, customer usage data, and competitive analysis to drive decision-making

Track progress against OKRs, and measure the team’s impact against business goals

Foster an innovative, inclusive, and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.

You will shine if you have these:

5+ years’ experience as a Project Manager or Business Analyst. A Certified Project Manager certificate is a plus.

Bachelor’s degree (BA/BS) or higher in a related discipline or equivalent work experience.

Ability to understand the “big picture” and translate into tangible Epics/User stories

Ability to work independently, prioritize work, and resources while maintaining collaboration with other team members

Comfortable leveraging technology to work with virtual teams effectively

A creative problem solver with a keen interest in ensuring the best possible experience for our users

Open-minded with an innovative mindset, curious to understand and learn new perspectives and technologies

Experience in working with Agile/Scrum work environment as a Product Owner: writing user stories (JIRA), and following the development process through user story acceptance

Prior experience partnering with technology vendors on requirements for contact center products (ex., Genesys Cloud, Amazon Connect, LiveVox), as well as post-production support, is preferred

Here are some of the perks we offer you:

Salary in USD

Flexible schedule (within US Time zones)

100% Remote

Hey, you are still here!

So, let us ask a few questions. Do you like working in a friendly environment? Are you fluent in English? Do you have a strong work ethic, are detail-oriented and have an ownership mentality? And most importantly do you love music and puppies? If so, then what are you waiting for? Come join our team and become part of this awesome company! We will be expecting you.

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