RCM Manager, Cash Application

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of.

Job Summary:

Overall responsibility for the Cash Application function within assigned markets as well as shared partnership in global company-wide Revenue Cycle Management responsibilities. Directs the activities of an assigned team, resolves moderately complex problems and is accountable for the accuracy and timeliness of data generated by this function. Primary responsibilities include managing and directly overseeing Cash Application, efficient maintenance and processing of accounts receivable transactions, identifying and implementing necessary controls, coaching employees, and general oversight of all people and processes.

As a People Leader:

• You lead with empathy, vulnerability, and honesty.
• Must have a love of learning.
• Endless curiosity and an enthusiasm for continuous improvement
• Team-first mindset
• Empower and inspire full time associates through coaching.
• Hold others to high standard.
• Knows how and when to celebrate success.

Required Skills and Abilities:

• Analytic and persistent; able to get to the root of problems.  Self-motivated; reliable; strong attention to details; maintains confidentiality; complies with all policies and procedures. 
• Demonstrates maturity and the ability to function as a team member; good communication skills. 
• Able to supervise staff and coach them to improve functioning and overall agency services. Organized, assertive, mature, approachable and open-minded.  Willing to take initiative.  Identifies and progresses toward meeting personal and professional goals.
• Able to deal with stress and conflict appropriately

Education and Experience:
 

• Bachelor’s degree and/or 5+ years of revenue cycle experience or general accounting experience
• Understanding of accounting concepts and procedures
• Prior healthcare revenue cycle management/cash application experience is required, and knowledge of Home Care service technology, Long Term Care Insurance, Medicaid and Medicare is preferred.
• Advanced computer skills, including the use of Microsoft Office applications (e.g. Word, Excel). Ability to generate and utilize Microsoft Excel advanced formulas, pivot tables, power queries and advanced charting required.

Benefits:

• Weekly pay with salary ranges from $80,000- $,90,000 annually
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 50+years of history in a high-demand field

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.