HR Recruiter (Remote)

This is a remote position.

• Schedule caregivers for shifts using WellSky, ensuring accurate assignments and managing real-time changes.
  
• Communicate schedule changes to caregivers and ensure they acknowledge and comply with new arrangements.
  
• Conduct phone screenings to assess potential hires across multiple locations.
  
• Manage job postings, source candidates, and track applications efficiently.
  
• Maintain accurate applicant and employee records, ensuring proper documentation and compliance tracking.
  
• Coordinate and schedule interviews with office staff for final hiring decisions.
  
• Handle all onboarding paperwork, including compliance documentation and training enrollments.
  
• Monitor caregiver certifications and follow up to ensure timely updates of expired or missing credentials.
  
• Provide after-hours support, including weekend scheduling and urgent shift coverage when needed.
  
• Handle caregiver and client inquiries, ensuring last-minute scheduling adjustments are managed efficiently.
  
• Call caregivers for non-scheduling matters, including coaching, reprimands, or performance recognition.
  
• Provide general administrative support during downtime, including clerical and HR-related tasks.
  
• De-escalate situations with caregivers or clients, maintaining professionalism and providing timely updates.
  
• Work closely with the in-house scheduler to ensure seamless shift transitions and coverage.
  
• Maintain detailed communication logs and documentation in WellSky.
  

• College educated
  
• Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
  
• Candidates must provide a proof of separation from their previous/current employer with an indication/confirmation of their last date of employment
  
• Must be comfortable with using Hubstaff, a time-tracking application
  
• Professional-level English (written and verbal/voice)
  
• Strong recruitment and onboarding experience, including phone screening, interview coordination, and compliance tracking.
  
• Highly organized and able to manage multiple priorities in a fast-paced setting.
  
• Proactive problem-solver with strong attention to detail.
  
• Experience in home care, scheduling, or healthcare recruitment is a big plus.
  
• Experience handling after-hours support and urgent scheduling needs.
  
• Friendly and empathetic approach when interacting with caregivers and clients.
  
• Must possess a strong sense of phone etiquette and be able to verbally communicate clearly to effectively speak with clients, candidates, and update staff and management.
  
• Must be available to work weekdays and occasional weekends if needed based on business needs.
  
• Experience using any Applicant Tracking System, Scheduling system, Microsoft Office, and Google Workspace
  
• Experience using any Customer Relationship Management tool is a plus
  
• Computer or laptop with access to the internet (min speed of 25 Mbps)
  

• At least a 720p HD Webcam.
  
• A noise-canceling headset.
  
• At least a 25mbps primary internet connection.
  
• A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies.
  
• Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
  
• Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM
  

• Competitive salary
  
• Work from home
  
• Prepaid HMO
  
• Bonuses and incentives
  
• Paid training