Offer summary

Qualifications:

At least 2 years of relevant experience in accounts receivable or collections., Demonstrated experience in U.S. B2B collections is essential., Fluent in English, both spoken and written, at an advanced level., High school diploma required; a bachelor's degree is highly preferred..

Key responsabilities:

Manage a portfolio of accounts receivable across assigned territories.

Contact clients to secure payment commitments and investigate non-payment causes.

Facilitate communication between customers, field sales, and service teams to resolve disputes.

Perform detailed accounts receivable and collections reporting and analysis.

Job description

This is a remote position.

Our client is looking for a Financial Service Specialist to join their dynamic collections team. They operate at the forefront of enterprise software solutions for ERP, supply chain, and retail management. With decades of experience and a strong global presence, they have helped thousands of businesses streamline operations and improve productivity. In recent years, they’ve expanded their product suite and received recognition for innovation and customer satisfaction.

This is a fantastic opportunity for someone experienced in B2B collections within the U.S. market, fluent in English, and seeking a 100% remote, full-time position with the chance to be part of a high-performing and well-structured team

Responsibilities:

Manage a portfolio of accounts receivable across assigned territories.
Contact clients to secure payment commitments and investigate non-payment causes.
Escalate unresolved accounts and collaborate with internal stakeholders to find solutions.
Facilitate communication between customers, field sales, and service teams to resolve disputes.
Initiate and follow through with credit memos as needed.
Proactively manage past-due balances prior to release of orders.
Obtain purchase orders from customers when applicable.
Perform detailed AR/collections reporting and analysis.
Manage electronic invoicing submissions for assigned accounts.
Reconcile accounts, including providing backup documentation and initiating refund or tie-off processes.
Document all collection activities and client interactions in internal systems.

Requirements

At least 2 years of relevant experience in AR/collections.
Demonstrated experience in U.S. B2B collections.
Fluent English – both spoken and written (advanced level).
Ability to work independently and as part of a remote team.
Strong attention to detail and analytical skills.
Comfortable meeting performance targets and deadlines.

Qualifications:

High school diplima required. Bachelors degree is highly preferred.
Experience using AR/ERP platforms is a plus.
Prior work in fast-paced, high-volume environments.
Strong customer service orientation and professionalism.

Benefits

Full-time
Competitive salary in USD
100% remote (applicants must be fully equipped with a computer, screen, headset, and reliable internet)
Work with a global, established enterprise software leader
Training provided and managed by experienced Collection Managers
Collaborative and structured remote team environment
Exposure to international accounts and enterprise-level processes
Contract length: 6–9 months with potential for extension