Technology – ServiceNow ITSM and Integration Hub
Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
In the role of ServiceNow Developer with CMDB expertise, you will be responsible for maintaining an accurate and efficient Configuration Management Database, ensuring that it supports IT operations and service management processes. With the right skills in ServiceNow development, discovery, CI management, and automation, the developer ensures that the CMDB is a reliable source of truth for IT asset management and decision-making within the organization. Also work very closely with Architect, customer personnel, IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of processes and ServiceNow in a controlled and predictive manner. This includes and is not limited to gathering and documenting user functional requirements, process requirements, developing technical requirements and developing or coding Service Now configuration required for Enterprise Support. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Responsibilities
Required
Preferred
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