Offer summary

Qualifications:

High School Diploma or GED required., 5+ years of customs brokerage experience is essential., Advanced classification and research experience is necessary., A Customs Brokerage License is preferred..

Key responsabilities:

Act as a resource for internal and external clients, providing import compliance guidance.

Maintain and develop client relationships while addressing compliance-related inquiries.

Determine U.S. HTS classification and applicable duties and taxes on imported goods.

Research and analyze products to assist clients and port offices with compliance questions.

Job description

This is a remote role that aligns with Eastern Standard Time. It is a Monday through Friday, 8:00AM to 5:00 PM schedule.

This is a senior position within the compliance department that requires interaction with clients on a regular basis as well as acting as a resource for internal offices. This will require the ability to handle sensitive matters in a timely and professional manner. The primary responsibility is answering various regulatory import compliance questions from internal and external customers, such as HTS classification, applicable rates of duty, FTA / STP eligibility, etc., and providing compliance guidance to Deringer’s operations and customers.

Job Responsibilities:

Acts as a resource to internal and external clients. Provides import compliance guidance.
Maintains and develops client relationships.
Determines advanced U.S. HTS classification and all applicable duties and taxes on imported goods using the HTSUS, and other relevant resources.
Researches and uses classifications tools such as, but not limited to, CROSS website for CBP’s binding rulings, explanatory notes, HTSUS, drawings, spec sheets, and other materials needed to classify products.
Researches and analyzes products to support clients and Deringer’s port offices to be able to assist with compliance related questions, resolve issues and prevent violations.
Researches and assists with Free Trade Agreement inquiries (such as USMCA, etc.) and works with port offices and clients on Free Trade Agreement claims.
Other duties as assigned

Required Qualifications:

High School Diploma/GED
Advanced classification and research experience
5+ year(s) of customs brokerage experience

Preferred Qualifications:

Customs Brokerage License

Competencies:

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

Work Standards – Sets high standards and well-defined realistic goals for oneself; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates the ability to work independently; meets deadlines and handles large volumes of work.