Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
The Senior Growth Marketing Manager for Customer Experience will be responsible for leading the management and execution of CSG’s CX Strategic Solution Unit's growth marketing activities. This role involves collaborating with various teams and leadership to create and execute go-to-market business plans that drive sales and pipeline growth across all channels and geographies.
The candidate will develop and lead innovative marketing strategies, ensuring effective adoption and adjustment of campaigns to meet sales objectives. Additionally, the role includes leveraging corporate programs to generate leads, promote brand awareness, and meet lead and opportunity goals. This role leverages a combination of data-driven analysis and problem solving to support business growth through effective marketing programs. This highly collaborative role will liaise with members of the corporate and product marketing teams, as well as product and sales teams, to ensure alignment to overall business objectives.
We are looking for a Senior Growth Marketing Manager, Customer Experience, who will -
Revenue Support
Collaborate with the CX Marketing team, Customer Experience (CX) Strategic Solution Unit (SSU), client business unit and leadership to create and execute the go-to-market business plans that drive sales growth within assigned business units/geographies across all channels.
Campaign and Program Management
This role will drive leads, promote CSG brand awareness and influence customers, prospects, and analysts within assign business units/geographies.
Team and Resource Management
Is this opportunity right for you? We are looking for candidates who:
This role presents an exciting opportunity to lead high-impact global marketing initiatives.
Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here
Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$115,043.95-$184,071.59This role is eligible for a bonus opportunity.
Location(s):
United States Remote10x Value Partners
Private Equity Insights
Polygon Technology
Stone
Gorgias