Bachelor's degree in Engineering, Business, or a related field., 10+ years of experience in sales engineering or technical sales roles, with leadership experience., Strong understanding of CRM systems and their application in the sales process., Exceptional communication and interpersonal skills. .
Key responsabilities:
Building and leading a high-performing sales engineering team.
Ensuring sales engineers secure technical wins and support smooth customer onboarding.
Providing training and support to the sales team on product features and technical solutions.
Collaborating with product and engineering teams to communicate customer feedback.
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At Mashgin, we are developing the future of checkout experiences. We aim to reduce the friction between customer desires and their ability to be on their way.
Our ecosystem is anchored by the only 3D computer vision and deep learning based checkout system in the world. With customers across a wide spectrum of verticals including the NFL, MLB, and Aramark, our company and product adoption are growing at a rapid pace.
At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives.
Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started.
We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun.
Position Summary
Mashgin is looking to hire a Sales Engineering Director to lead the sales engineering team in providing technical expertise and support to clients and the sales organization. You will build a high-performing team of sales engineers that can effectively partner with AEs to build trust with customers, solve technical and operational challenges, and increase the velocity of our sales.
The ideal candidate is hands on and open to being in the field, has experience at a high-growth B2B SaaS startup, and is passionate about solving customer challenges.
You Will Be
Building a leading a high-performing sales engineering team
Ensuring sales engineers are well equipped to secure technical wins, working closely with the deployment team to ensure smooth customer onboarding, and ensuring pilot deployments are successful
Providing training and supporting to the sales team on product features, integration specs, and technical solutions
Staying updated on market trends and competitor products to effectively position our offerings
Collaborating with our product and engineering teams to communicate customer feedback and influence the product roadmap
Creating and delivering presentations and demos for clients and prospects to showcase product capabilities
Minimum Qualifications
Bachelor's degree in Engineering, Business, or a related field
10+ years of experience in sales engineering or technical sales roles, with a proven track record in a leadership position
Strong understanding of CRM systems and their application in the sales process
Exceptional communication and interpersonal skills to effectively engage with customers and team members
Experience in training and mentoring sales teams to enhance their technical knowledge and performance
Ability to travel up to 50-75% of the time to client sites all over the US
Preferred Qualifications
Experience working in a fast-paced, growth stage technology startup
An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
Excellent health, dental and vision insurance for you and your dependents
401k plan
Flexible PTO policy
Catered lunch in office with fully stocked snacks and beverages
Pet insurance for your fur babies
Voluntary life insurance plan
Competitive salary and options in a small, rapidly scaling company
Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
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Spoken language(s):
English
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