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Partner Commission Specialist

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Minimum 2 years of experience in a similar role., Strong skills and experience in Customer Service., Fluency in both German and English required., Ability to adapt to change and demonstrate ownership in work..

Key responsabilities:

  • Handling incoming billing and commission related cases.
  • Responding to emails and queries from customers and partners in Germany and UK/Ireland.
  • Assisting colleagues with commission calculations as needed.
  • Working cross functionally with multiple departments to resolve cases and escalations.

GoTo logo
GoTo Large https://www.goto.com/
1001 - 5000 Employees
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Job description

Job Description

Where you’ll work: Anywhere in Hungary

GoTo is a place of endless opportunity if someone is committed to our core values, welcomes accountability, and wants to reimagine how an inclusive world can work. Growth mindset? We live it. Flexible-first world? We are helping to shape it. Good work can happen anywhere, but great work starts here. Let’s create something amazing.

Your Day to Day

As a Partner Commission Specialist you would be working on:

  • Handling incoming billing and commission related cases.
  • Responding to emails and queries from customers and partners in Germany and UK/Ireland.
  • Answering phone calls or callbacks from customers and partners.
  • Assisting colleagues with commission calculations as needed.
  • Working cross functionally with multiple departments/teams on a daily basis to solve cases and escalations.
  • Communicating with partners/clients and supervising internal projects to resolve their requests.
  • Process improvements, both billing and commission related.

What We’re Looking For

As a Partner Commission Specialist, your background will look like:

  • Minimum 2 years of experience in a similar role.
  • Strong skills and experience in Customer Service.
  • Fluency in both German and English required.
  • Ability to adapt to change.
  • Ownership and professionalism in own work.
  • Positive attitude and team player.

At GoTo, authenticity and inclusive culture are key to our thriving workplace, where diverse perspectives drive innovation and growth. Our team of GoGetters is passionate about learning, exploring, and working together to achieve success while staying committed to delivering exceptional experiences for our customers. We take pride in supporting our employees with comprehensive

benefits, wellness programs, and global opportunities for professional and personal development. By maintaining an inclusive environment, we empower our teams to do their best work, make a meaningful impact, and grow their career. Learn more.

Required profile

Experience

Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Professionalism
  • Adaptability
  • Communication
  • Teamwork

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