Offer summary

Qualifications:

3+ years of experience in restaurant management or a similar role., Strong leadership and team management skills., Excellent customer service and communication abilities., Financial acumen with experience in budget management..

Key responsabilities:

Oversee daily restaurant operations to ensure high service and food quality standards.

Manage staff hiring, training, scheduling, and performance evaluations.

Prepare and manage budgets while monitoring financial performance.

Develop and execute marketing initiatives to attract and retain customers.

Job description

Key Responsibilities:

Operational Management:
- Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality.
- Develop and implement operational policies and procedures to optimize efficiency and customer satisfaction.
- Manage restaurant staff, including hiring, training, scheduling, and performance evaluations.
- Monitor inventory levels and order supplies as needed to maintain smooth operations.
Customer Service:
- Ensure that customers receive a warm welcome and excellent service throughout their dining experience.
- Address customer complaints and resolve issues promptly and professionally.
- Maintain a customer-focused attitude and lead by example in providing top-notch service.
Financial Management:
- Prepare and manage budgets, controlling expenses while maximizing revenue.
- Monitor financial performance and develop strategies to achieve financial targets.
- Implement cost-effective measures to enhance profitability.
Quality Assurance:
- Enforce food safety and hygiene standards to comply with local regulations.
- Conduct regular inspections to ensure the restaurant meets health and safety standards.
- Collaborate with the kitchen team to maintain consistent food quality and presentation.
Marketing and Promotion:
- Develop and execute marketing initiatives to attract and retain customers.
- Collaborate with the marketing team to plan and implement promotional campaigns.
- Monitor and respond to customer reviews and feedback on social media and review platforms.
Staff Development:
- Provide ongoing training and development opportunities for staff to improve their skills and customer service.
- Foster a positive work environment that encourages teamwork and employee satisfaction.
Inventory and Stock Control:
- Manage inventory levels efficiently to minimize wastage and control costs.
- Conduct regular stock audits and implement inventory control measures.