Community Success Coordinator
Offer summary
Qualifications:
1-3 years of experience in community management or a related field., Strong organizational, time-management, and communication skills., Ability to work collaboratively in a team and manage client relationships effectively., Project Management Certification is a plus..Key responsabilities:
- Respond to queries and concerns raised by community members.
- Assess member interactions to enhance community wellness and engagement.
- Conduct surveys to identify member pain points and opportunities for improvement.
- Assist with campaigns to grow the community and respond to project inquiries.
Job description
This is a remote position.
We are looking for a dynamic individual to support our growing online Insights Community www.bluedotcomuna.com
▪ Community Support – Responding to queries and concerns raised by community members
▪ Community Wellness - Assess all member interactions and processes. We need to become more member-centric to keep them happy and engaged
▪ Community Research - Conduct surveys of members to identify pain points and opportunities. This will include assessing our rewards structure
▪ Community Growth and Expansion – Assisting with campaigns to grow the Jamaican community and expand to other countries
▪ Project Enquiries – Responding to business enquiries for new projects
▪
2Degree of Supervision received:
▪ Moderate, success in the role requires initiative and problem-solving
KNOWLEDGE AND SKILLS
LEADERSHIP:
Drive innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.
Entrepreneurial: Deliver results, creating value for the Bluedot brand
Inspire teamwork: collaborate with team to deliver our mission and vision.
Development self and team: Develop self and support others’ development to achieve full potential.
Requirements
Solid organizational skills, agility and time-management
Strong client-facing and teamwork skills
An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
Strong Communication skills
Assertive Management and problem-solving skill
Salary:
Attractive
Required profile
Experience
Other Skills
- Problem Solving
- Communication
- Time Management
- Teamwork
- Organizational Skills
- Management
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