Offer summary

Qualifications:

3–5 years of experience in Salesforce development and administration., Strong command of Apex, LWC, and Aura Components., Deep knowledge of Sales Cloud and Service Cloud features and data models., Experience with Salesforce API integrations and data tools..

Key responsabilities:

Customize and develop Salesforce Sales and Service Cloud features, including objects and user interfaces.

Manage users, roles, profiles, and permission sets while ensuring data integrity.

Integrate Salesforce with external platforms and develop dashboards for business decision-making.

Troubleshoot technical issues and stay updated with Salesforce platform improvements.

Job description

At Tekton Labs, we empower organizations with AI-driven, automated, and scalable Salesforce solutions. We’re seeking a Salesforce Solutions Engineer with strong Sales Cloud and Service Cloud expertise, capable of handling both custom development and hands-on administration.

If you’re passionate about creating efficient workflows, customizing user experiences, and integrating platforms, this is your chance to join a high-performing, fully remote team with a real business impact.

🛠 Key Responsibilities

🛠 Custom Development & Configuration

Customize and develop Salesforce NPSP Sales and Service Cloud features, including objects, fields, layouts, record types, and user interfaces.
Build and maintain Visualforce pages, Lightning Web Components (LWC), and Apex classes/triggers.
Automate business processes using Flows, Workflow Rules, and Process Builder.
Design and configure queues, assignment rules, Omni-Channel routing, and approval processes to streamline operations.

🔧 Administration & Support

Manage users, roles, profiles, and permission sets.
Monitor and maintain data integrity and system performance.
Troubleshoot technical issues and ensure system reliability.
Stay up to date with Salesforce platform updates and recommend improvements.

🔗 Integration & Reporting

Integrate Salesforce with external platforms using APIs or middleware.
Develop and maintain dashboards and complex reports to support business decision-making.
Support CTI system integrations and customer service workflows.

🎯 Required Qualifications & Experience

✅ Must-Have:

3–5 years of experience in Salesforce development and administration.
Strong command of Apex (classes, triggers, test coverage).
Proficiency in LWC and Aura Components.
Deep knowledge of Sales Cloud and Service Cloud features and data models.
Experience with Flows, Workflow Rules, and Process Builder.
Solid grasp of Salesforce API integrations and data tools.
Experience with reports, dashboards, and performance metrics.
Hands-on with GitHub or Bitbucket, version control and Gearset.
Familiarity with Agile workflows (Jira, Bitbucket).

✨ Nice-to-Have:

Experience with CTI integrations.
Experience customizing UI with JavaScript, HTML, and CSS.

Salesforce certifications such as:

Platform Developer I (preferred)
Sales Cloud Consultant
Service Cloud Consultant

💡 Soft Skills

✔ Excellent organizational and problem-solving skills.
✔ Strong communicator and collaborator with cross-functional teams.
✔ High attention to detail and commitment to documentation.
✔ Comfortable working autonomously and handling changing requirements.

🌟 Why Join Tekton Labs?

🚀 Join impactful Salesforce projects focused on Sales & Service process optimization.
💡 Gain exposure to full-cycle development, administration, and integration.
📈 Be part of a remote-first, Mountain Time-aligned agile team.
🌍 Focus on quality, innovation, and continuous learning.

📍 Location Requirement

🔹 This role is open exclusively to candidates located in LATAM. Applications from other regions will not be considered.
📩 Ready to Join? Apply Now!

Submit your CV and any relevant certifications, and help us transform CRM solutions through smart engineering! 🚀

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