Offer summary

Qualifications:

Experience working on a team of Site Reliability Engineers (SREs) or engineers to enhance reliability., Strong data analysis skills with the ability to draw actionable conclusions from data., Excellent communication and collaboration skills, capable of influencing engineering and product teams., Proven technical leadership with the ability to develop long-term strategies and vision..

Key responsabilities:

Drive an operational excellence mindset across product teams.

Collaborate with SREs to unify reliability and operational features across SaaS and on-premises products.

Develop educational materials and shared tools to enhance reliability and operational thinking.

Participate in decision-making related to reliability programs and ensure compliance with operational requirements.

Job description

About the team

HashiCorp’s product portfolio includes a number of multi-tenant SaaS, single-tenant SaaS, and single-tenant on-premises products, providing a disparate and complex set of operational requirements for both HashiCorp and its customers. HashiCorp’s Cloud Platform and its Terraform Cloud offerings have SRE teams that are responsible for enabling a great experience for our customers by providing HashiCorp engineers the tools they need to make our products and services more reliable.

HashiCorp’s new Central Architecture Group focuses on driving consistency and reuse of technology and paradigms, developing engineering and architectural principles and standards, and providing help and expertise in complex technological domains across our product teams.

We are looking for a technical leader who is highly collaborative, strategic, and communicative to work across our product teams. This person’s primary goal will be to help teams understand and adopt an SRE mindset via education, partnerships, design reviews, shared tooling, and other means, with the aim of helping ensure that our software is readily operational and reliable, regardless of whether it is deployed on-premises or delivered via SaaS.

What you’ll do

Drive an operational excellence mindset throughout our teams
Collaborate with existing SREs across our SaaS products and look for ways to unify reliability and operational behavior and features across SaaS and on-premises products
Work with product teams to help drive reliability and operational excellence requirements to help continuously improve our products
Help develop educational materials and shared tooling to level up reliability and operational thinking across our product teams
Participate in feature partnerships and reviews to ensure compliance with reliability and operational requirements
Participate in crucial decision-making related to various reliability programs

What you’ll need

Has worked on a team of SREs or engineers to improve reliability
Loves data, analyzing data, and helping teams draw conclusions from data
Is an effective communicator, collaborator, and influencer with both engineering and product teams
Is able to identify pragmatic and ideal solutions blending customer feedback with technical foresight
Is a technical leader capable of crafting long-term strategy and vision

What’s nice to have

Ideally has prior experience with our products, especially our on-premises and/or single-tenant SaaS products

#LI-Remote

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role in the SF Bay Area / NYC area is:

$271,200—$319,000 USD

The base pay range for this role in California (excluding SF Bay Area), New York (excluding NYC), Seattle Metro, Denver / Boulder Metro, Washington D.C., or Maryland is:

$248,500—$292,400 USD

The base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is:

$225,900—$265,800 USD

“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”

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