Overview:
The Virtual Front Desk Coordinator (VFD) ensures an exceptional patient experience from initial contact to discharge by managing check-ins, scheduling, OTC payment collection, and maintaining accurate patient records in the EMR system. This role also supports efficient clinic operations by minimizing missed appointments and ensuring patients receive prescribed care.
Key Responsibilities:
Key Performance Indicators (KPIs):
Qualifications:
Working Environment:
This is a remote position requiring a reliable internet connection and the ability to work independently while maintaining attention to detail.
Bitsight
Employer of Record South Africa
Cyberbacker Careers
Aspen Dental Management, Inc. (ADMI)
DigitalOcean