Overview:
The Virtual Front Desk Coordinator (VFD) ensures an exceptional patient experience from initial contact to discharge by managing check-ins, scheduling, OTC payment collection, and maintaining accurate patient records in the EMR system. This role also supports efficient clinic operations by minimizing missed appointments and ensuring patients receive prescribed care.
Key Responsibilities:
Key Performance Indicators (KPIs):
Qualifications:
Working Environment:
This is a remote position requiring a reliable internet connection and the ability to work independently while maintaining attention to detail.
Radformation
Workoo Technologies
Washington University in St. Louis
Nielsen
Virtual Staff 365