Offer summary

Qualifications:

1-2+ years of experience with Pega development tools and environments., Ability to write simple, functional Pega code and understand system integrations using REST, SOAP, or APIs., Strong problem-solving and communication skills to collaborate with various stakeholders., High school diploma required; a Bachelor's degree in Computer Science or related field is a plus..

Key responsabilities:

Manage a subset of clients and participate in requirements-gathering meetings.

Triaging Level 2 support and configuration requests based on urgency and impact.

Code changes in the Pega system, investigate and fix bugs, and provide updates on task progress.

Collaborate closely with L2 peers and other account and support team members.

Job description

This is a remote position.

Summary

Are you an innovative, curious Pega developer who loves to dive into the background and nuances of applications? Do enjoy variety in your workday, challenging the status quo, and learning new, cutting-edge technologies? If your answer is yes, let’s talk. Quavo, an innovative, trailblazing fintech company, is recruiting for a Support Developer; Peoplr is excited to be leading this search.

In this role, you will manage your own subset of clients, participating in requirements-gathering meetings and triaging Level 2 support and configuration requests, prioritizing based on urgency and impact. You will code changes in the Pega system, investigate and fix bugs, and provide timely, realistic updates on task progress and any delays, collaborating closely with your L2 peers and other account and support team members (Level 1 and Level 3). This is a fully remote, full-time position offering generous pay and opportunities for career growth in a dynamic and innovative company. The chosen candidate will work a schedule conducive to serving clients in various time zones within the continental US.

Requirements

Must Haves

1-2+ years of experience working directly with Pega development tools and environments in a development, support, or related role
Ability to write simple, functional Pega code
Understanding of how Pega integrates with other systems using REST, SOAP, or other APIs
Problem-solving skills; able to collaborate cross-functionally with peers and internal teams to resolve issues and improve processes
Eagerness to stay updated with new technologies and continuously improve skills
Strong communication skills, especially in conveying technical challenges and solutions to a wide variety of stakeholders
Time management and organizational skills, with the ability to independently manage multiple priorities in a fast-paced, rapidly changing environment with minimal supervision
High school diploma

Nice-To-Haves

Bachelor’s degree in Computer Science, Information Technology, or related field
Familiarity with SQL and/or Snowflake

Benefits

About Quavo

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. It is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Quavo has a people-focused, supportive, collaborative culture where the best financial and tech minds come together to produce high quality dispute management solutions.

This position offers…

Competitive salary ($80k-$120k) and bonus opportunities
Comprehensive benefits including medical, dental, vision, short and long-term disability, life insurance, HSA, FSA, employee assistance programs, 401(k) with match, and unlimited PTO
People-focused, flexible culture
High level of autonomy in providing the best solutions for Quavo’s products and internal applications