Associate Technical Engineer (Candidates MUST have experience with Adobe Experience Platform/Customer Journey Analytics)

Company :

Job Description : 

JOB SUMMARY

This integral role focuses on the design, development, and maintenance of Adobe Experience Platform (AEP) solutions, ensuring efficient and reliable operation. You will be a key contributor to our AEP ecosystem, developing and maintaining custom applications and integrations, building and configuring core AEP components such as profiles, segments, and journeys, and integrating AEP with other Adobe products and third-party systems. This includes tag support for custom events. This position requires close collaboration with technical professionals, analysts, and engineers to optimize AEP and CJA dashboard solutions, troubleshooting and resolving development issues, and working closely with Architects to implement AEP solutions. You will maintain data quality and integrity. The ideal candidate is adaptable, solution-oriented, and a strong collaborator, possessing proven experience with Adobe Experience Platform (AEP) and ideally Customer Journey Analytics (CJA). You will be involved in all aspects of the technical process, from requirements gathering to design, build, and support, utilizing various technologies and design patterns. Security best practices are important, and you will contribute to maintaining a secure environment, but the primary focus is on the development and implementation of AEP solutions

ESSENTIAL RESPONSIBILITIES

• Responsible for one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production monitoring and support, meeting defined scope, target dates and budgets with minimal or no defects.
• Collaborate with stakeholders across IT, product, analytics, and business teams to gather requirements and provide technical solutions that meet organizational needs
• Monitor work against production schedule and  provide progress updates and report any issues or technical difficulties to leadership on a regular basis.
• Document technical processes and procedures, and participate in technical reviews and knowledge sharing sessions
• Collaborate on the design and implementation of with architecture to ensure solution alignment to enterprise goals and standards
• Perform technical analysis and provide insights to support decision-making across various departments
• Stay up-to-date with the latest relevant technologies and industry best practices
• Other duties as assigned or requested.

EXPERIENCE

Required

• 1 year of experience in one or many of the following tasks: analyzing, designing, coding, testing and implementing technical solutions, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.
• 1 year of technical problem solving, solution implementation, team/project collaboration.
• 1 year of basic computer science concepts and principles, common operating systems, development languages/scripting 

Preferred

• 3 years of experience with technology platforms, application development tools, business processes, software development life cycle used by our enterprise
• 3 years of experience defining system architectures and exploring technical feasibility trade-offs for optimizing short term execution while planning for long term technical capabilities
• 3 years of experience working with a variety of technology systems, designing solutions or developing technology solutions in healthcare
• 3 years of experience in cloud platforms (AWS, Azure, GCP) and their respective  services
• 3 years of technical governance, quality, and technical security best practices
• 3 years of experience translating requirements, design mockups, prototypes or user stories into technical designs
• 3 years of experience producing technical solutions that are fault-tolerant, efficient, and maintainable

SKILLS

• Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment
• Adaptability: Basic ability to take on diverse tasks and projects, adapting to the evolving needs of the organization
• Analytical Thinking: Basic analytical skills with a focus on detail and accuracy
• Interest and ability to learn other technologies as needed
• Technical Proficiency: Comfortable with a range of data tools and technologies, with a willingness to learn new skills as needed
• Entry-level track record in designing, implementing, and/or supporting large-scale technical solutions
• Basic sense of ownership, urgency, and drive
• Demonstrated passion for user experience and improving usability
• Team Collaboration: A team player who can work effectively in cross-functional environments

EDUCATION

Required

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or relevant experience and/or education as determined by the company in lieu of bachelor's degree.   

Preferred

• Masters degree in Computer Science, Information Systems,  Computer Engineering or related field

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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