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Area Manager [North France]

Remote: 
Full Remote
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Offer summary

Qualifications:

Experience in retail management or a related field., Strong analytical skills for tracking performance and managing data., Excellent communication and collaboration abilities with diverse teams., Ability to thrive in fast-paced environments and resolve operational challenges..

Key responsabilities:

  • Coordinate new store launches and ensure operational readiness.
  • Drive revenue by optimizing costs and monitoring performance trends.
  • Manage inventory turnover and collaborate with logistics to prevent stockouts.
  • Conduct store audits and oversee training to ensure compliance and improve customer satisfaction.

Emma – The Sleep Company logo
Emma – The Sleep Company https://team.emma-sleep.com/
1001 - 5000 Employees
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Job description


What you'll do
  • Act as the primary on-the-ground coordinator for new store launches, ensuring seamless execution in collaboration with franchise/store partners. Oversee staff training and operational readiness.
  • Drive store revenue by tracking performance trends, optimizing costs, and ensuring strong gross margins.
  • Monitor OTIF (On-Time, In-Full) deliveries, manage inventory turnover, and work with logistics teams to prevent stockouts and resolve operational challenges.
  • Assess and integrate local marketing strategies into the global Franchise Playbook, improving store conversion rates and customer satisfaction.
  • Monitor NPS (staff & customer satisfaction), oversee ongoing training, and support continuous performance improvements for store teams.
  • Conduct store audits to ensure compliance with brand guidelines, implement mystery shopping programs, and manage data reporting on sales, marketing ROI, and inventory.

  • Who we're looking for:
  • Comfortable managing store launches and driving performance.
  • Skilled in managing data related to store performance, inventory, and customer satisfaction.
  • Able to resolve operational challenges quickly in fast-paced environments.
  • Collaborative and works well with franchise partners, store teams, and internal stakeholders.
  • Focused on improving customer experience and increasing conversion rates and satisfaction.

  • What we offer:
  • Growth opportunity in a rapidly growing company.
  • Supportive team environment, working locally and globally.
  • Career development with access to continuous learning and training.
  • Competitive compensation and health benefits.
  • Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Training And Development
    • Data Reporting
    • Collaboration
    • Problem Solving

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