Offer summary

Qualifications:

Fluency in a Nordic language (Danish, Norwegian, Swedish, or Finnish) and English, both written and spoken., Experience in customer support or a similar role is an advantage., Strong communication and interpersonal skills with a detail-oriented approach., Ability to work effectively in a fast-paced environment..

Key responsabilities:

Provide exceptional customer support in a Nordic language for food delivery inquiries.

Assist customers with order placement, modifications, and tracking.

Resolve issues and complaints with professionalism and courtesy.

Document customer interactions accurately for record-keeping.

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for a Nordic Speaking Customer Support representative within the Food Delivery Service Department, based in Greece.

If you're passionate about food and delivering excellent customer service, this role could be your ideal fit!

In this position, you will assist Nordic-speaking customers with their inquiries related to food delivery services. Your role will involve addressing questions, resolving issues, and providing top-notch support to ensure a seamless experience for our clients as they enjoy delicious meals at their convenience.

Join a team that values diverse perspectives and fosters a fun, energetic work environment while you assist customers in making the most of their food delivery experience. Embrace this opportunity in a vibrant culture while working in beautiful Greece!

Responsibilities

Provide exceptional customer support in a Nordic language (Danish, Norwegian, Swedish, or Finnish) for food delivery inquiries
Assist customers with order placement, modifications, and tracking
Resolve issues and complaints with professionalism and courtesy
Educate customers on delivery policies and service offerings
Document customer interactions accurately for record-keeping
Collaborate with team members to enhance service quality and efficiency
Stay informed about food delivery trends and company promotions

Requirements

Fluency in a Nordic language (Danish, Norwegian, Swedish, or Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Experience in customer support or a similar role is an advantage
Strong communication and interpersonal skills
Detail-oriented with excellent problem-solving abilities
Ability to work effectively in a fast-paced environment
Familiarity with food delivery platforms or logistics is a plus
Passion for food and customer satisfaction
Team-oriented with a proactive, positive attitude

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile