Offer summary

Qualifications:

Fluent in German and English, both written and spoken., Strong communication and interpersonal skills., Ability to manage multiple tasks and prioritize effectively., Familiarity with digital marketing concepts and terminology is a plus..

Key responsabilities:

Deliver exceptional customer support to German-speaking clients regarding digital marketing and SEO solutions.

Answer inquiries via phone, email, and chat, providing accurate information and guidance.

Assist clients with troubleshooting issues and ensure they receive a prompt resolution.

Collaborate with internal teams to enhance service efficiency and customer satisfaction.

Job description

Patrique Mercier Recruitment is proud to present an exciting entry-level position for German Speaking Customer Service representatives specializing in Digital Marketing and SEO Solutions, located in beautiful Greece!

This role is ideal for individuals passionate about digital marketing and providing extraordinary customer service. By joining our team, you will play a crucial role in supporting German-speaking clients, guiding them through digital marketing services, and enhancing their online presence.

As a leading recruitment agency for multilingual professionals, we are committed to helping candidates find rewarding roles in top-tier companies while ensuring a seamless relocation experience. If you are ready to take your career to the next level in a vibrant and culturally rich environment, we invite you to apply!

Responsibilities

Deliver exceptional customer support to German-speaking clients regarding digital marketing and SEO solutions.
Answer inquiries via phone, email, and chat, providing accurate information and guidance.
Assist clients with troubleshooting issues and ensure they receive a prompt resolution.
Document interactions meticulously to maintain comprehensive customer records.
Collaborate with internal teams to enhance service efficiency and customer satisfaction.
Stay updated on industry trends and company offerings to provide informed solutions to clients.

Requirements

Fluent in German and English, both written and spoken.
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with digital marketing concepts and terminology is a plus.
Proficient in using customer management tools and software.
Willingness to relocate to Greece and immerse yourself in a new cultural experience.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

Required profile