Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong communication and interpersonal skills., Customer-focused mindset with a passion for fitness and sports., Basic computer skills and familiarity with customer service technologies is a plus..

Key responsabilities:

Deliver outstanding customer service to German-speaking clients through various communication channels.

Assist customers with inquiries about fitness and sports equipment.

Resolve complaints and provide effective solutions in a timely manner.

Maintain accurate records of customer interactions and transactions.

Job description

Patrique Mercier Recruitment is excited to offer a fantastic entry-level opportunity for a German Speaking Customer Care representative specializing in Fitness & Sports Equipment in beautiful Greece!

This position comes with the added benefit of free relocation, making it an excellent choice for those looking to advance their career in a vibrant new setting.

As a Customer Care representative, you will be the primary point of contact for our German-speaking customers. Your role will involve assisting them with inquiries related to our fitness and sports equipment products, providing exceptional customer service, and ensuring a positive shopping experience.

Join our energetic team and contribute to promoting a healthier lifestyle while enhancing customer satisfaction in the sports equipment industry!

Responsibilities

Deliver outstanding customer service to German-speaking clients through various communication channels (phone, email, chat)
Assist customers with inquiries about fitness and sports equipment
Resolve complaints and provide effective solutions in a timely manner
Maintain accurate records of customer interactions and transactions
Work collaboratively with other team members to ensure a smooth customer experience
Participate in training sessions to improve product knowledge and customer service skills
Stay informed about the latest trends in fitness and sports equipment

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
No prior experience necessary; suitable for recent graduates
Strong communication and interpersonal skills
Customer-focused mindset with a passion for fitness and sports
Ability to work independently as well as in a team environment
Basic computer skills and familiarity with customer service technologies is a plus
Open to learning and adapting in a dynamic work environment
Available for relocation to Greece (free relocation package provided)

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 4 weeks )
Free Greek Lessons, Engagement Activities

Required profile