Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong interest in technology, especially smart home products., Excellent communication and interpersonal skills., Ability to manage multiple tasks effectively under pressure..

Key responsabilities:

Provide excellent customer support to German-speaking clients regarding smart home products.

Handle inquiries through phone, email, and chat.

Assist customers with troubleshooting and product information.

Document customer interactions in the CRM system for future reference.

Job description

Patrique Mercier Recruitment is pleased to announce an exciting entry-level opportunity for German Speaking Customer Service representatives to join a leading Smart Home Technology department in Greece.

This role is perfect for tech enthusiasts who are passionate about enhancing customers' experiences with innovative smart home products. As an agency specializing in matching multilingual candidates with top employers, we strive to create fulfilling career paths in thriving industries.

In this position, you will serve as a vital link between the company and its customers, ensuring they receive exceptional support and assistance with their inquiries related to smart home technology. Enjoy the beauty of Greece while contributing to the growing sector of smart home solutions!

Responsibilities

Provide excellent customer support to German-speaking clients regarding smart home products.
Handle inquiries through various communication channels, including phone, email, and chat.
Assist customers with troubleshooting, product information, and orders.
Document customer interactions properly in the CRM system for future reference.
Collaborate with product and technical teams to ensure accurate and timely resolutions.
Stay updated on product features, trends, and company offerings to provide informed support.
Contribute ideas to improve the customer service process and enhance overall satisfaction.

Requirements

Fluency in German and English (both written and spoken).
Willingness to relocate to Greece - remote work only within Greece
A strong interest in technology, particularly smart home products.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and work effectively under pressure.
Competence in using customer support software and systems.
Willingness to relocate to Greece and engage in a vibrant new environment.

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

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