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French speaking Entry Level Technical Support Customer Representative in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in French and English, both written and spoken., Strong communication skills and a willingness to help customers., Detail-oriented and organized with effective time management skills., Basic computer skills and familiarity with online communication tools..

Key responsabilities:

  • Provide friendly and efficient technical support to French-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve basic technical issues related to software, hardware, and connectivity.
  • Document customer interactions and maintain detailed records of inquiries and responses.
  • Collaborate with the team to continuously improve the customer experience.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a French Speaking Entry Level Technical Support Customer Representative in Greece! This role is perfect for individuals who are eager to start their career in customer service and are fluent in French.

As an Entry Level Technical Support Customer Representative, you will assist French-speaking customers with their technical inquiries and provide support in troubleshooting various issues. No prior experience is necessary, making this an excellent opportunity for recent graduates or those looking to change careers.

Join our enthusiastic team and grow your skills in a vibrant and supportive work environment while enjoying the beauty of Greece!

Responsibilities
  • Provide friendly and efficient technical support to French-speaking customers through phone, email, and chat.
  • Troubleshoot and resolve basic technical issues related to software, hardware, and connectivity.
  • Document customer interactions and maintain detailed records of inquiries and responses.
  • Collaborate with the team to continuously improve the customer experience.
  • Stay informed about product offerings and service protocols to effectively assist customers.
  • Participate in training sessions to develop your skills and knowledge.

Requirements

  • Fluency in French and English, both written and spoken.
  • No prior experience required; ideal for recent graduates or career changers.
  • Strong communication skills and a willingness to help customers.
  • Detail-oriented and organized, with effective time management skills.
  • Able to work well in a fast-paced and remote work environment.
  • Basic computer skills and familiarity with online communication tools.
  • Enthusiasm for learning and growing within the technical support field.
  • Willingness to relocate and work in Greece.
  • Valid European Passport or ID.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel - 2 weeks )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
FrenchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Basic Internet Skills
  • Willingness To Learn
  • Time Management
  • Detail Oriented
  • Communication

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