Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Excellent communication and listening skills., Strong desire to learn and grow within the customer support field., Basic problem-solving skills and a customer-first mindset..

Key responsabilities:

Respond to client inquiries in Dutch via phone, email, and chat.

Provide accurate information about subscription services and assist with account-related questions.

Document interactions and maintain accurate records in the support system.

Collaborate with team members to resolve client issues and elevate concerns as necessary.

Job description

Join Patrique Mercier Recruitment as a Dutch Speaking Client Support representative in the Subscription-Based Services Department in sunny Greece! This entry-level position offers a fantastic opportunity to start your career in customer support while working with a dynamic team in a supportive environment.

As a Dutch Speaking Client Support representative, you will be the first point of contact for our Dutch-speaking clients. You will assist them with their inquiries regarding our subscription services, ensuring they have a seamless experience. Your enthusiasm for helping customers and eagerness to learn will make you an invaluable asset to our team.

If you are passionate about customer service and looking for a role that offers both personal and professional growth, we want to hear from you!

Responsibilities

Respond to client inquiries in Dutch via phone, email, and chat
Provide accurate information about subscription services and assist with account-related questions
Document interactions and maintain accurate records in the support system
Collaborate with team members to resolve client issues and elevate concerns as necessary
Work towards meeting department goals and KPIs while ensuring high customer satisfaction
Stay informed about product offerings and updates to provide the best support possible

Requirements

Fluency in Dutch and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Excellent communication and listening skills
Strong desire to learn and grow within the customer support field
Ability to work effectively in a team-oriented environment
Basic problem-solving skills and a customer-first mindset
Experience in customer service is a plus but not required
A positive attitude and a passion for helping customers
Flexibility to adapt to changing situations and client needs

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight, transfer and the first 4 weeks hotel accommodation )
Free Greek Lessons, Engagement Activities

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