Field Solutions Architect I - Palo Alto (Bilingual in French)

Restriction: Canadian Position (Bilingual French Required)

About the Role

The Field Solution Architect I plays a crucial role in supporting pre-sales technical inquiries regarding product features and functionalities. This position involves recommending tailored solutions and sizing based on customer input, assisting hardware and software engineering teams with troubleshooting technical escalations, and collaborating with internal and external partners to create innovative technology solutions. You will educate customers on current technologies and foster relationships with vendors and clients. This role may involve specialization in a specific vendor or support across multiple technologies. Additionally, you will be responsible for creating and delivering demonstration training enablements to partners on-site.

In this role, you will drive the adoption of Palo Alto Networks' Next Generation security platform and technology solutions, deliver customized training, replicate best practices, and demonstrate Palo Alto Networks products to partner technical personas. You will promote enablement pathways to partners, empowering them to establish competencies in Palo Alto Networks products, sales, and implementation.

What You'll Do

• Technical Support: Address partner pre-sales technical inquiries regarding sizing, product features, capabilities, deployment requirements, product distribution guidelines, and certification processes.

• Solution Identification: Collaborate with partners to identify optimal solutions that align with customer requirements and overall strategy in response to RFI/RFP documents.

• Training Delivery: Conduct custom technical training presentations for resellers and their end customers across various technologies.

• Collaboration: Work with peers to create and develop solutions in solution centers or demo platforms for both internal and partner use.

• Event Participation: Host and participate in Executive Briefings, Technical Conferences, Trade Shows, Seminars, On-site and Virtual Trainings, and Marketing Events for reseller and vendor partners.

• Vendor Training: Engage in vendor training to support certifications in focus technical areas and create technical roadmaps for partner skill enhancement.

What We're Looking For

• Experience: 3 to 5 years of relevant work experience in cybersecurity, particularly across security domains such as network infrastructure, endpoint, and cloud, within a large strategic partner community.

• Communication Skills: Strong ability to communicate clearly and effectively, conveying necessary information and conducting formal presentations.

• Leadership: Demonstrated leadership skills with a proactive approach to generating new ideas and assertively leading initiatives.

• Organizational Skills: Excellent organizational and time management skills, with the ability to drive tasks to completion and adapt to changing priorities.

• Technical Proficiency: Ability to quickly learn and adapt to new systems and technologies, with proficiency in relevant computer systems and applications at various levels.

• Interpersonal Skills: Strong negotiation skills and the ability to effectively interact with management and diverse teams.

Working Conditions

• Occasional non-standard work hours or overtime as business requires.

• May be located at a reseller / customer location.

• Professional, office environment.

• Frequent Travel Required (25%).

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Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!