Senior Implementation Lead (Radiology Software/Tech)

Job Overview

Are you passionate about making a meaningful social and sustainability impact in the world? Do you want to work with a supportive team that’s driven by client success and innovation in healthcare technology? Consider Royal…Royal Health Inc is "A leader in healthcare operations technology who leads the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the health care industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal's leadership team is comprised of technology, business and clinical operations backgrounds with deep industry expertise in Healthcare, Data Security, Financial Services and Information Technology.

The Senior Implementation Lead in Radiology is responsible for overseeing the successful deployment of radiology solutions and systems within healthcare organizations. This role involves managing cross-functional teams, ensuring project milestones are met, and driving the adoption of radiology technologies to improve clinical workflows and patient care. This role demands project management skills, radiology experience, comprehensive product knowledge across the full Royal platform, and technical expertise in application management and customer training.

Responsibilities:

• Lead and manage the end-to-end implementation of Royal’s suite of radiology offerings.
• Develop detailed project plans, and timelines. Monitor progress, identify issues, and adjust plans as necessary to ensure project success.
• Conduct regular client meetings to review project status, gather requirements, and facilitate system design and testing workshops.
• Maintain comprehensive documentation of project activities, system configurations, and user feedback.
• Prepare and present regular status reports to senior management and other stakeholders.
• Facilitate communication between key stakeholders to address any issues or concerns that arise during the implementation process.
• Collaborate with project key contacts, such as clinical and operations teams, IT teams, and third-party vendors, to gather requirements and design future-state workflows that align with the clients organizational goals and industry best practices.
• Collaborate with technical resources to ensure successful integration with existing systems, including ensuring data accuracy and system functionality.
• Collaborate with configuration resources on design requirements and perform hands-on configuration of radiology software applications.
• Conduct system validations to ensure configurations are functional and meet client requirements.
• Conduct detailed analysis of existing Radiology workflows and software systems, identifying areas for optimization and integration of new features.
• Develop and deliver comprehensive training for end-users and administrators to ensure effective utilization of new systems.
• Provide ongoing support and troubleshooting for system-related issues.
• Identify opportunities for process improvements and recommend enhancements to radiology systems and workflows.
• Stay current with industry trends and emerging technologies to ensure the organization remains at the forefront of radiology advancements.
  
  

Qualifications:

• Strong project management skills in the healthcare industry.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Effective communication and interpersonal skills with the ability to manage and motivate cross-functional teams.
• Strong client-facing skills with the ability to build and maintain long-term relationships.
• In-depth knowledge of radiology workflows, system integration, and healthcare IT standards.
• Proven problem-solving abilities and attention to detail.
• Ability to work in a fast-paced and dynamic environment.
• A bachelor’s degree in Healthcare Management, Information Technology, Business, Operations, or equivalent experience/training.
• Occasional travel (15-25%) to healthcare facilities may be required.
• Flexibility to work outside of standard hours as needed to meet project deadlines.
  
  

Extra awesome:

• Project Management Professional (PMP) or similar certification preferred.
• Experience with: IBM Merge/Merative, MedInformatix, GE, Epic, Change, NextGen, Imagine, CareStream or other software/service vendors in healthcare radiology.
  
  

Additional Information

Benefits:

• Competitive health plans (medical, dental, & vision insurance)
• Generous PTO & Holidays
• 401(k) with company match
• Telemedicine healthcare visits
• Savings accounts (FSA, HSA, DCA)
• Life insurance & disability insurance options
• Casual office environments & Opportunity to work remotely
  
  

Royal Health Inc is "A pioneer in healthcare operations technology who transforms the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the health care industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal maintains a strong focus on outpatient, and joint-venture in-patient radiology and other healthcare specialties that perform imaging. We have clients across 39 states, totaling over 1,100 healthcare sites online, 500,000 providers active and over 30M patients utilizing our technology.

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