Support Intern

This is a remote position.

Are you soon-to-be graduate, seeking real-world professional experience? Passionate about the fast pace of innovation in this field, including cloud computing, support services and Microsoft 365? Do you enjoy learning in a high-performance environment?

At Team Venti we check all those boxes and more. We are in search of top students who have the attitude and aptitude to take their classroom learning into the real world. Team Venti interns participate in an accelerated six-month mentorship program that allows them to experience professional life via the assignment of projects that are critical to their team’s and client´s success.

We have an opening for a Support Intern. This is a virtual/remote and full-time position to join our growing team in the United States.

Key responsibilities:

• Giving IT support to client administrators and end-users, focusing on phone services support and configuration changes. Communication may be through phone, email or chat.
  
• Collaborating with other team members to ensure customer success before and after sales.
  
• Handling ticket requests.
  

Working hours: office hours Monday to Friday (8AM-5PM CST).

Requirements

• Has a recent university diploma or students graduating in the next 12 months.
  
• Has strong English communication skills (spoken & written).
  
• Is self-managed, proactive, organized, and technically curious.
  
• Possesses excellent problem-solving, teamwork and technical leadership skills.
  
• Works effectively in a diverse/global team environment.
  
• Has passion for learning and for helping others.
  

Benefits

We offer:

• Net monthly salary (Scholarship) of 8,000 MXN
  
• Participation in the company sales referral program
  
• Full remote work from home. We have been pioneers of remote working since 2013!
  
• International Experience
  
• Career and Development Plan