Oncology Clinical Support RN

POSITION SUMMARY:

At Natera, the Clinical Support RN will leverage their Oncology clinical knowledge and expertise to curate, abstract, and interpret Signatera patient data that is necessary for reimbursement purposes. The Oncology Clinical Support RN will rely on their understanding of the oncology community and the patient journey to develop best practices to improve support for our Signatera product. 

PRIMARY RESPONSIBILITIES:

• Abstracts and interprets patient records for key oncology data and information related to billing and reimbursement.

• Performs data entry and ensures the accuracy, completeness, and timely submission of curated data.

• Identifies and communicates patient data deficiencies and discrepancies.

• Ability to examine, know and act on detailed clinical documentation to capture accurate data.

• Participates in analysis and reporting of clinical review outcomes.

• Track metrics related to daily roles/responsibilities to ensure successful workflows and processes.

• Demonstrates professionalism and clinical expertise when working with clinics and providers.

• Contributes to Quality Improvement initiatives.

• Develops best practices for Signatera Oncology Clinical Support at Natera.

• Problem solves with other internal Natera teams to overcome barriers.

• Must have critical thinking and problem-solving skills.

• Ability to stabilize multiple demands and respond to time constraints.

• Keeps abreast of changes in workflow processes and proactively prepares for the implementation of new data measures and workflows.

• Participates in continuous professional development; keeps current on emerging trends and technologies in oncology and cancer care.

• Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training.

• The ability to promote and maintain a respectful culture of employee, employer, and business confidentiality.

• Maintains a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with co-workers and managers.

• Ability to comply with Company standards of operations.

• Ability to adhere to the Company Core Values – A Person Behind Every Sample, Accountability and Ownership, Be a Team, Lean and Nimble, Show me the Data, Be ready to Change the World, and Embrace Diversity.

• This role works with PHI on a regular basis both in paper and electronic form. To perform the job, the Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure

• Compliance training, and security training as soon as possible but not later than the first 30 days of hire.

• Must stay up to date on Natera employee training requirements.

• Perform other duties as assigned.

QUALIFICATIONS:

• A BSN degree with a minimum of 5+ years of Oncology experience (in-patient/out-patient).

• License Requirement: Registered Nurse (RN) - State or Compact License.

• A solid foundational understanding of cancer biology, pathology, and cancer staging.

• A strong working knowledge of the various oncologic treatment modalities in the neoadjuvant/adjuvant setting.

• A detailed understanding of the oncology patient journey.

• Familiarity with ICD-10 codes.

• An understanding of the NCCN guidelines for hereditary cancer risks.

• A demonstrated ability to work independently and collaborate effectively with team members to achieve team goals.

• Adaptability skills to a dynamic and fast-paced environment.

• Familiarity with electronic medical records systems, databases, and Google suite of work products.

• Exceptional communication skills (oral and written) and attention to detail.

• Excellent computer skills.

Preferred Qualifications:

• Oncology Certified Nurse (OCN)

• Experience with AJCC staging is desirable.

• Experience in EPIC is preferred, but not required.

• Experience in Salesforce is preferred, but not required.

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