Offer summary

Qualifications:

Strong background in e-commerce and digital product development., Experience in consulting and client management., Proficiency in technical problem-solving and mentoring., Familiarity with third-party app integrations and ERP systems..

Key responsabilities:

Translate business needs into technical solutions for clients.

Act as the primary contact for resolving technical issues.

Guide and mentor developers to ensure quality deliverables.

Manage client projects and support in creating tailored offers.

𝗔𝘁 𝘄𝗵𝗮𝘁., 𝘄𝗲 𝗵𝗲𝗹𝗽 𝗦𝗠𝗘𝘀 𝘁𝘂𝗿𝗻 𝗯𝗶𝗴 𝗶𝗱𝗲𝗮𝘀 𝗶𝗻𝘁𝗼 𝗺𝗲𝗮𝗻𝗶𝗻𝗴𝗳𝘂𝗹 𝗿𝗲𝘀𝘂𝗹𝘁𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻. We’re here to help you grow, adapt, and innovate. Whether it’s automating processes, creating new opportunities, or building systems that stand the test of time, we deliver solutions that make a real difference for your business. And we’re with you every step of the way—from the first conversation to the final result—rolling up our sleeves to make things happen. 𝗛𝗼𝘄 𝘄𝗲 𝘄𝗼𝗿𝗸 → 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲𝗱 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: We work quickly and efficiently to deliver results that make an immediate impact—helping you see faster returns on investment while making the most of your budget. → 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗖𝗹𝗮𝗿𝗶𝘁𝘆: We bring a blend of data, experience, and insight to your project, offering clear and practical guidance. With open, honest communication, we create a collaborative and genuinely enjoyable partnership. → 𝗣𝘂𝘀𝗵𝗶𝗻𝗴 𝗕𝗼𝘂𝗻𝗱𝗮𝗿𝗶𝗲𝘀: We’re always exploring new ideas and refining our solutions to give you the tools and strategies that not only work today but also prepare you for whatever comes next. Have a digital challenge you’re ready to tackle? 𝗕𝗼𝗼𝗸 𝗮 𝗳𝗿𝗲𝗲 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗰𝗮𝗹𝗹 𝗮𝗻𝗱 𝗹𝗲𝘁'𝘀 𝗱𝗶𝘃𝗲 𝗶𝗻.

Job description

what. AG is one of the leading digital consultancies with a headquarter in Zurich, Switzerland. With our global team, we build digital products, create outstanding websites, and help our clients to grow. Our clients range from leading startups to global enterprises.

About the team:

what. is a consultancy that supports its clients with their web presence, the creation of digital products and their growth. We design and build enterprise websites and custom e-commerce solutions to help brands succeed online.

At what., we focus on quality - The lean methodology is a crucial driver in how we do things all around the company, and this evidence-based approach focused on iterations and learning, applies both to the things we build as well as how we build them.

Our process is all about trying, learning, and improving to create the best e-commerce solutions. As a company, we want to grow together with our clients and work with them long-term, which is why we are quality-minded and results-focused.

If you’re passionate about e-commerce, love consulting clients, and want to shape innovative solutions while mentoring a talented team, this is your chance to make an impact and grow with us!

Responsibilities:

Translate business needs into technical solutions for customers (Best practice/Apps/ERP Connections)
Act as the go-to person for resolving major technical problems quickly.
Guide, support, and mentor developers to follow best practices and deliver quality work.
Research, recommend, and manage third-party apps or integrations for better functionality.

Report directly to the Head of Shopify
Act as the right hand of the department lead, take over responsibilities when absence
Supporting in creating client offers and individually creating client offers
Upselling effort to existing clients
Individually handle client projects

Required profile