Business Ops Specialist II

Risk Adjustment: Business Operations Specialist II

Work from Home within Oregon, Washington, Idaho or Utah 

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s dedicated team of Business Operations Specialists is living our mission to make health care easier and lives better. As a member of the Risk Adjustment team, our Bus Ops Specialists contribute to the achievement of organizational goals at the team, department, or function level through the management of multiple (often changing) objectives that span multiple domain areas (ex., project management, program management, data analysis, process improvement, business process analysis, communications & change management, etc.).  Business Operations Analysts are “utility players” with responsibilities that are not better described by a more focused job family (ex. Project Manager, Data Analyst, Business Analyst, Program Manager, etc.)  – all in service of creating a person-focused health care experience.  

Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit. 

What You Bring to Cambia: 

Qualifications:  

Business Operations Specialist II would have a Bachelor’s degree in Business Administration, Operations Research, Computer Science or related field and 5+ years of experience in business operations, data analysis, or a related field or equivalent combination of education and experience. 

Skills and Attributes: 

• Advance analytical and problem-solving skills.

• Proficiency in Microsoft Office, particularly Excel.

• Demonstrated ability to effectively organize, plan, prioritize, and complete deliverables.

• Broad organizational knowledge and business sense, and knowledge and understanding of health care operations and administration

• Ability to communicate and present information effectively, verbally and in writing, with all levels.

• Demonstrated ability to think critically and articulate complex ideas.

• Demonstrated ability to facilitate or coordinate activities or projects, including the ability to identify business requirements, resolve issues, and build consensus among groups of diverse stakeholders

• Ability to collaborate with team members and stakeholders to define, develop, and deliver analytics that meet the needs of the business to manage routine operations, identify tactical decisions, and inform strategic direction.

• Highly advance analytical and problem-solving skills.

• Proficiency in data analysis tools, such as Excel, SQL, and Tableau.

• Strong leadership and mentoring skills.

• Ability to represent the division visibly in internal meetings as a leadership presence.

• Well-developed business sense (finance, accounting, economics, risk management).

• Proven ability to perform and manage difficult tasks and deliver results with short deadlines without management assistance.

• Demonstrated curiosity to tackle hard business problems using data and analytics to develop meaningful, practical solutions.

• Ability to analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable and quantifiable improvements.

• Proven ability to lead and manage cross-functional teams to ensure project objectives are obtained and delivered.

• Ability to communicate and present complex data, analysis or findings to all levels, in a way that is clear and understandable and supports the overall business decisions and goals.

• Strong facilitation and presentation skills, including the ability to resolve issues and build consensus among groups of diverse stakeholders.

• Ability to work independently and plan, prioritize and manage multiple projects with varying deliverable timelines and time constraints.

• Ability to negotiate and resolve project and team issues with diplomacy and persuasiveness.  

What You Will Do at Cambia:  

• Analyze data to identify trends, opportunities, and challenges.

• Develop and maintain dashboards, reports, and metrics to track key performance indicators (KPIs).

• Collaborate with cross-functional teams to identify areas for process improvement and develop solutions.

• Manage small-scale projects and operational initiatives.

• Develop and maintain documentation of business processes and procedures.

• Applies knowledge of how various departments within the corporation work together to make the company run effectively.

• Documents business requirements and methods used to generate work output.

• Be able to adapt quickly and successfully project manage ad hoc special assignments and initiatives as they may develop.

• Lead data analysis and reporting to identify trends, opportunities, and challenges.

• Manage medium-scale projects and operational initiatives.

• Mentor and guide junior analysts in their professional development.

• Perform complex analyses on programs and initiatives and create visual representations and summary reports of findings.  Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies. 

• Work both independently and as part of a larger team supporting various internal customer groups on identifying business challenges and evaluating solutions to achieve objectives

• Assist leadership with problem identification and resolution, and program development by researching, assessing, and analyzing issues, and providing recommendations.

• Partners closely with the IT group to ensure there is a business and technical alignment of the strategic roadmap and projects.

• Explains complex processes and status updates in a manner that ensures understanding at all leadership levels within the organization.

• Identifies critical project risks and issues and drives issue resolution; appropriately escalates issues to senior leadership or key stakeholders. Raises awareness regarding critical project dependencies and ensures that all requirements are communicated to relevant work streams and business partners.

Work Environment

• Work primarily performed in an office/remote environment.
• May be required to work outside of normal hours

The expected hiring range for a Business Operations Specialist II is $91,800.00 - $123,100.00 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%.  The current full salary range for this role is $86,000.00 to $141,000.00.

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About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:  

• Work alongside diverse teams building cutting-edge solutions to transform health care.  
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.  
• Grow your career with a company committed to helping you succeed. 
• Give back to your community by participating in Cambia-supported outreach programs.  
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.  

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: 

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. 
• Annual employer contribution to a health savings account.  
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. 
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). 
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). 
• Award-winning wellness programs that reward you for participation. 
• Employee Assistance Fund for those in need. 
• Commute and parking benefits. 

Learn more about our benefits. 

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.