Senior Product Manager

The Role

We are seeking an experienced and results-driven Commercial Product Manager to lead the go-to-market strategy for the Risk and Fraud Solutions segment in Bottomline. In this role, you will bridge the gap between product development, sales, marketing, and customer success, ensuring the successful launch, adoption, and revenue growth of innovative Risk Solutions capabilities.  

This role is 100% remote, based in the US 

How you’ll contribute

• Product Strategy and Roadmap: Define product strategy and roadmap. Research, develop, position, and manage Risk Solutions product lifecycle.  
• Go-to-Market Strategy: Develop and execute comprehensive commercialization plans to introduce new Risk Solutions offerings.  Provide senior leadership with global pipeline reporting and other key metrics to enable commercial success. 
• Positioning & Messaging: Define clear, compelling value propositions that differentiate our Risk Solutions in the competitive Risk Technology landscape.
• Market Research & Pricing Strategy: Conduct market research, competitive analysis, and customer interviews to identify optimal pricing models that align with customer value and business goals.
• Sales Enablement & Training - Partner with Sales and Sales enablement to:
• Develop sales playbooks, pitch decks, and objection-handling guides to support the sales team.
• Conduct training sessions and workshops to ensure sales teams understand the new features, their benefits, and competitive positioning.
• Partner with sales leadership to drive pipeline development and deal execution.
• Customer Success Enablement – partner with Customer Success to:
• Train customer success teams on best practices for onboarding and feature adoption.
• Develop customer-facing materials, FAQs, and troubleshooting guides.
• Collaborate with customer success to gather feedback and refine value propositions.
• Collaboration with Engineering and Operations to:
• Clarify Business requirements and new features discovery.  
• Set priorities for development.
• Collaboration with other Product Managers in Bottomline:
• Work closely with product teams to ensure alignment on feature development, messaging, solution packaging and release timing.
• Provide market-driven insights to influence the product roadmap.
• Ensure customer and sales feedback is incorporated into iterative improvements. 

If you have the attributes, skills, and experience listed below, we want to hear from you.

• Experience: 7+ years of experience in product commercialization, product marketing, or go-to-market strategy within B2B Fraud Detection, payments, fintech, or SaaS.
• Domain Expertise: Strong understanding of the Banking Risk and Fraud space. 
• Go-to-Market Execution: Proven track record of successfully launching and scaling new financial technology products or features.
• Market Analysis: Experience conducting market research and competitive analysis 
• Sales & Customer Success Training: Ability to create and deliver training programs that equip teams to sell and support new features effectively.
• Collaboration & Communication: Strong ability to work cross-functionally and influence internal stakeholders.
• Analytical & Strategic Thinking: Ability to synthesize market data, customer insights, and business objectives into actionable commercialization strategies.
• Familiarity with Fraud Detection technologies and the Banking Industry.   
• Background in SaaS-based payment platforms or B2B financial solutions
• Bachelors degree in finance, business, or technology related field 

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