Technical Business Analyst

Founded in 2016, ARU has quickly risen to become the U.S. leader in E&S Property insurance product development, underwriting, loss control, and technology. 
 

• In 2021, ARU was acquired by the international carrier group Accelerant Holdings.
   
• Developments include the creation of an internal unit that provides white-labeled product development/underwriting/technology services to carriers and the creation of a claims-handling subsidiary Agribusiness Risk Services (ARS).
   
• 2024 marked ARU's 5th consecutive year of > 40% growth generating a healthy and sustainable underwriting profit.

• 2025 kicked off expanding ARU's capabilities by launching new products:
  • Commercial Property Program built to participate in shared and layered placements.
  • RISE (Risk Intake and Service Engine) is ARU's new proprietary technology suite.
  • E&S Farm, Ranch, and Rural Estate package, the first and only in the United States.

     

   

 

JOIN OUR TEAM!

ARU is experiencing rapid growth. We are seeking fast-learning, detail-oriented insurance professionals to join our Technology team. ARU rewards high-performing team members with growth opportunities and supports ongoing personal and professional development. We invest in people!

WHY ARU?

Come work with top-tier professionals in a collaborative environment,
dedicated to being the "best in the world." As a fast-growing, technology-based
company, each team member plays an important role in our success.

We Offer:

• 100% Remote 
• Competitive salary
• Generous annual bonus opportunity
• Benefits:
  • Medical  
    • ARU covers employees' deductible at 100% via employer-paid HSA contribution
    • Dependent(s) coverage available at applicable premium rate
  • Health Spending Account (HSA)
  • Dental
  • Vision
  • Dependent Care Flexible Spending Account
  • Company-paid Life & AD&D coverage 
  • Paid Time Off
  • 10 Paid Company Holidays
  • 401(k) with Company match %; immediately vested
  • Professional Development Reimbursement

WHAT WILL YOU DO?

Participate as a key member of the Technology team, as the primary liaison between project resources and various business units, eliciting, analyzing, communicating, and validating requirements for changes to IT applications/systems. Acting as a technical consultant for business problems and opportunities, the Technical Business Analyst provides insight into technical solutions that enable the organization to achieve its goals. 

The Technical Business Analyst will:

• Take a lead role in extrapolating high-level business and user requirements into quality functional and technical requirements for the development team. 

• Serve as the liaison between the internal customers and the development teams through which requirements flow.

• Conduct interviews and lead requirements gathering sessions with business representatives to elicit and document requirements for system development. 

• Elicit and write business and system functional and non-functional requirements including usability, reliability, performance, and support requirements of a system.

• Support the Product Owner in managing product backlogs, helping prioritize technical tasks that have the highest impact on product success.

• Work with the internal development team and third-party vendors to analyze and develop conceptual design of system components, driving the technical discussions and decisions around feature development, and balancing business needs with the technical capabilities of the product.

• Oversee testing and UAT to ensure that features meet both technical standards and customer expectations.

• Act as Subject Matter Expert for assigned projects and processes.

• Act as Post-Launch Subject Matter Expert for internal and external contacts.

• Perform other duties as assigned.  

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WHAT YOU NEED TO BE SUCCESSFUL:

• BS/BA Degree from an accredited college or university, preferably in Business Administration or Information Systems.

• 3+ years experience in a Technical Business Analysis and solution delivery-focused capacity, specifically in a startup B2B SaaS environment.

• Experience/exposure to business analysis methodology, process improvement methodology, project and risk management, and industry-related tools.

• Understanding of how digital products are built and integrated, with an emphasis on systems architecture, APIs, and product decision-making.

• Hands-on experience with API layers and system integration.

• Able to work independently with minimal supervision in a remote-first setting.

• Exceptional thoroughness, accuracy, personal organization, time management, and documentation skills.  

• Perform with a high level of polish and professionalism in all spoken and written communications, addressing all interactions tactfully.  

• Complete all duties with a sense of urgency, thoroughness, and accuracy, recognizing that how we work and interact with others is just as important as what we do.

REMOTE WORK STANDARDS:

Adherence to remote-work standards is required, which includes but is not limited to:

• Maintain a professional home-office set-up with desk, chair, and space to work (technical equipment provided).

• Have reliable high-speed internet. 

• Ensure office space is an enclosed, separate, non-shared room free from distractions, including members of the household or pets.​​​​​​

• Must be willing and able to work either EASTERN or CENTRAL business hours (8-5).

This job description provides a summary of the typical duties expected of this role. It is not a comprehensive list of all possible duties, responsibilities, or tasks that may be performed. The Company has the authority to amend this job description at any time with or without notice.

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CULTURE & HISTORY:

We demand excellence from ourselves and those around us; we work accurately and thoroughly, but also with a great sense of urgency; we are excellent critical thinkers and creative problem solvers; we contribute cheerfully to ARU’s environment of collaborative brainstorming and respectful debate; we love to explore and experiment, and we are comfortable occasionally blazing a trail that ends up being a “bridge to nowhere” -- just as long as we fail fast, pivot appropriately, and become tougher and smarter as a result; we love to learn, read, and grow as human beings; we believe in science-based truths, and we know there is no such thing as an alternative fact.

ARU was founded on principles of creativity and innovation to use expertise, engineering, and technology to disrupt the legacy marketplace. Our core mission is to deliver a superior experience to our policyholders while also maintaining sustainability and consistency in writing historically challenging classes of business. To do so, we build and deploy 100% proprietary insurance products, we invest heavily in property loss prevention engineering and research, and we develop home-grown software and other technology. We also focus on collaborative broker and policyholder relationships, which allow us to deliver shared victories for all stakeholders. ARU is part of the Accelerant Insurance family:  https://accelins.com/

ARU is an Equal Opportunity Employer.
For application assistance please contact [email protected]