Offer summary

Qualifications:

Experience in technical architecture and solution design for BI/Analytics., Strong understanding of data quality and security requirements., Ability to collaborate cross-functionally with various teams., Excellent communication skills to serve as a trusted advisor to clients..

Key responsabilities:

Drive successful implementation projects for assigned accounts.

Architect solutions that meet client business objectives and analytics requirements.

Collaborate with Engagement Managers and other teams to resolve issues and ensure client satisfaction.

Design data models and ThoughtSpot artifacts to enhance user experience and performance.

Job description

ThoughtSpot (TS) Professional Services Organization provides a complete set of services that enable our customers to be successful with putting the power of a thousand analysts in every business person's hands.

Our Solution Architects (SA) are responsible for driving successful implementation projects for their assigned accounts. Their goal is to architect a solution that delivers the benefits and value expected from ThoughtSpot.

The SA must be able to understand a client’s desired goals and business objectives and then craft a solution that meets those needs.

The ideal candidate will thrive in a fast-paced, startup environment and enjoy collaborating with a team of colleagues passionate about data and driving success for our customers.

The SA will work cross-functionally with our Engagement Managers (EM), Customer Success (CS), Sales, Solutions Consultants (SC), Support, Delivery Partners, Product Management, and Engineering to accomplish their responsibilities.

Customer Engagement Level Expectations:

Serve as a trusted technical advisor to the client’s technical team
Deliver successful end-to-end technical architecture to meet client’s business objectives and BI/Analytics requirements
Design the ThoughtSpot solution for performance and scalability
Advise client on data quality requirements for ThoughtSpot
Design data models for BI/Analytics needs to help customers answer business questions for the identified use case
Understand, document, and design for client’s security requirements
Design relevant ThoughtSpot artifacts that will help drive the desired end-user experience
Work with Engagement Managers to drive issue resolution
Collaborate with Sales, Solutions Consultant and Customer Success to transition from value activation to value assurance/realization
Establish working relationships with the relevant client sponsors
Enable customer resources in ThoughtSpot administration

What makes ThoughtSpot a great place to work?

ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

ThoughtSpot for All

Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Required profile