Mobile Credential Project Manager

This is a remote position.

Mobile Credential Project Manager

Do you have a passion to belong to an organization where your contributions go a long way? Do you want to belong to an intimate but growing team that is passionate about innovation, collaboration and client service?

At Atrium, we are constantly striving to grow and learn so that we can better support our clients. If you have a growth mindset, are a self-starter and thrive under a dynamic environment, you are probably a great fit for our team!

Why Atrium:

• Work with a passionate, positive-minded team that is supportive and encouraging of one another
  

• Considerable career growth opportunity
  

• Contributions are visible and have a high impact
  

• Enjoy the benefits of a small company while having the security and stability that comes with working for a well-established, profitable company
  

• Great benefits package
  

• Work remote
  

Why This Role:

• Play a pivotal role in shaping the future of mobile credentials in higher education.
  

• Work in a fast-paced, cross-functional environment, collaborating with top-tier institutions and technology providers.
  

• Be at the forefront of digital campus transformation, ensuring a seamless student experience.
  

Position Description

We are seeking a Mobile Credential Project Manager to oversee and coordinate the implementation of mobile student ID programs for higher education institutions. This role ensures compliance with vendor guidelines, manages project timelines, and facilitates cross-functional collaboration to ensure a seamless deployment. The ideal candidate will have experience in project management, stakeholder coordination, and technical documentation, with a keen eye for detail and adherence to best practices.

Key Responsibilities

Project Management & Coordination

• Develop, maintain, and track project plans to support institutions through scope, discovery to launch.
  

• Work closely with engineering, security, and product teams to track and drive technical commitments, ensuring timely delivery of required integrations.
  

• Establish and maintain communication with universities, service providers,  Apple Credential providers to ensure alignment across stakeholders.
  

Technical & Operational Oversight

• Monitor the provisioning processes, ensuring institutions follow End-to-End (E2E) testing and Launch Readiness protocols.
  

• Track and escalate technical issues that may impact compliance, security, or student user experience.
  

• Work with internal teams to ensure Express Mode, security requirements, and transaction handling are properly implemented.
  

Reporting & Launch Support

• Coordinate with institutions to submit launch schedules, customer support documentation, and marketing assets in accordance with Apple’s best practices.
  

• Oversee ongoing updates, ensuring institutions remain compliant with Apple’s fraud prevention, lifecycle management, and user experience guidelines.
  

• Analyze project data and metrics to drive continuous improvements in mobile credential adoption and usage.
  

Compliance & Documentation

• Ensure all institutions adhere to Apple’s Student ID guidelines and best practices during implementation.
  

• Advocate on behalf of institutions during the mobile credential process with vendors, engineering, and product team.
  

• Manage and track the submission of project documentation, internal and partner tickets,  project tasks, ensure adherence with partner visual and technical specifications.
  

• Regularly update and maintain documentation in Apple Partner Hub, Apple Business Register, and Zoho Projects to reflect project progress and compliance.
  

Qualifications

• 3+ years of experience in project management, in one or more of the following areas: higher education technology, mobile payments, access control, systems integration, or IAM.
  

• Experience with, or strong willingness to learn and grow in mobile wallet technology, including Apple Wallet, Google Wallet, provisioning processes, and security best practices.
  

• Experience managing and navigating multiple systems and processes across various partners to ensure seamless integration and collaboration.
  

• Excellent organizational skills with the ability to manage multiple projects simultaneously.
  

• Strong communication skills, with experience in coordinating between technical teams, clients, and third-party vendors.
  

• Experience with engineering coordination and technical troubleshooting.
  

Who We Are

Atrium Campus provides campus card management solutions reimagined for the mobile generation for the higher education, senior living, corporate and government markets. The Atrium cloud solution encompasses closed loop payments, meal plans, declining balance, activities, physical access rights, mobile credentials, identity management and more. 

Learn more about Atrium at http://www.atriumcampus.com.

Atrium complies with Diversity, Equity, and Inclusion standards, the Human Rights Act, and public contract rules. As an equal opportunity employer, Atrium welcomes diverse employees and leaders with integrity, while serving clients and partners with a commitment to excellence.

PLEASE NOTE: All candidates applying to this job posting must be authorized to work in the United States without sponsorship of any kind; no possibility of H1-B sponsorship, transfers or C2C available.