Revenue Operations Specialist

Revenue Operations Specialist 

Full-Time / Permanent 

ABOUT ODAIA

ODAIA noun
o·da·ia | 'oh-day-yeah
An Ancient Greek word referring to “tools of the trade.”

You can also find more information about the company and our products at odaia.ai.
ODAIA is a remote first organization, all our positions are WFH with frequent company and team based socials, events and meetings in-person and virtually. 

ODAIA's AI helps the world’s largest pharma commercial teams grow their brands by engaging HCPs at the right time—when they need information to make treatment decisions.
We use proprietary machine learning (ML) and large language models (LLMs) to help teams understand their customers—healthcare professionals (HCPs)—and predict prescribing behaviors.

Our SaaS platform turns complex data into personalized insights, helping pharma teams make informed decisions that bring therapies to patients faster.

ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data, AI, engineering, design, and product, so our customers don’t have to. We live by the notion that “simplicity is the ultimate sophistication;” and making simplicity scalable is an even bigger challenge. That’s why we have a crazy talented team led by serial entrepreneurs, tech veterans, and life sciences experts.

OUR MISSION

Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI. 

We’re also on a mission to build an innovative, diverse, and ego-free business, where trust, innovation and ownership are valued. You’re on a mission too? We’re here for it. We put an emphasis on career development for our employees, and the opportunities to grow are extensive.

WHAT’S ON OFFER

As a Revenue Operations Specialist, you will play a pivotal role in optimizing revenue operations by enhancing Salesforce processes, managing cross-functional projects, and ensuring legal and compliance support for sales contracts. Reporting directly to the Revenue Operations Manager, you will work closely with sales, marketing, business acceleration, and finance teams to streamline workflows and improve efficiency across the revenue cycle.

WHAT YOU WILL DO

• Enhance and maintain Salesforce processes to drive efficiency in sales operations, pipeline management, and reporting
• Develop and implement best practices for deal management, forecasting, and revenue reporting
• Monitor and improve data hygiene, ensuring accuracy and consistency in Salesforce and other revenue-related tools
• Lead and support cross-functional projects to improve operational efficiency across finance, sales, and marketing teams
• Work closely with stakeholders to define project goals, set milestones, and track deliverables
• Drive automation and system improvements to enhance operational workflows.
• Ensure accurate documentation and tracking of contractual obligations within Salesforce and other systems
• Utilize business acumen to evaluate key metrics for department and cross-functional initiatives
• Provide department specific onboarding (outside of standard onboarding developed by HR and IT) to present specialist information and team specific knowledge to incoming employees

WHAT YOU BRING

• 3+ years of experience in revenue operations, sales operations, or a related field in a SaaS environment
• Strong expertise in Salesforce administration, reporting, and process optimization
• Proven experience in project management, with the ability to lead cross-functional initiatives
• Advanced proficiency in Microsoft Office and Google Suite
• Strong analytical skills, attention to detail, and a data-driven mindset.
• Ability to thrive in a fast-paced, high-growth environment with a proactive and problem-solving attitude
• An interest in challenging the status quo, by having a deep understanding of business processes, value drivers and technology to achieve desired outcomes
• Ability to understand business needs and develop consistent, clear analysis and report potential issues
• Accountable, proactive and agile with the ability to work quickly and efficiently in a fast-paced environment
• Adjusts quickly to changing priorities and copes effectively with complexity and ambiguity
• Grand vision, low ego, and able to make a big impact

WHAT WE OFFER

• A strong values based culture, we Ignite Innovation, Own It and Stand Together
• Tremendous growth and unique learning opportunities
• A large amount of ownership and autonomy for managing things directly
• No waiting period for medical and dental benefits enrollment 
• Flexible working hours, focusing on what we achieve and not the number of hours we clock
• An open and flexible vacation policy
• Stock option grants
• Career development opportunities, and a solid business model - we’re in it for the long haul!
• If you think you may not check every box, don’t worry, we would love to see your resume anyway! Odaians are at core a group of great and talented people, eager to learn, take ownership, and turn ambitious ideas into reality.

LOCATION

We are a remote first company with an office hub located in Toronto, supporting team building and social connectivity with virtual and in-person collaborative work sessions, team meetings and socials.

EMPLOYMENT VERIFICATION

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

ACCOMMODATIONS AND ACCESSIBILITY

Accommodations are available on request for candidates with disabilities taking part in all aspects of our hiring process. For more on this, you can inquire about accommodations if you're invited to an interview.

DIVERSITY, EQUITY & INCLUSION

As an equal opportunity employer, ODAIA is committed to creating an environment that respects diversity and inclusion. ODAIA does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

At ODAIA, we are committed to building an environment where everyone feels included, valued, and heard. We are committed to creating a diverse workplace, and are an equal opportunity employer who does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.