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Card Issuing Process Manager (Lithuania/remote)

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Full Remote
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Offer summary

Qualifications:

Strong knowledge of card issuing and familiarity with Mastercard and VISA environments., Minimum of 3 years of experience in a similar role., Proficiency in English at a minimum B2 level., Experience in analyzing card services and products and their impact on other systems..

Key responsabilities:

  • Managing projects related to the development of card issuing services.
  • Leading projects independently and ensuring cost control.
  • Actively managing risks and issues, providing regular updates.
  • Collaborating with other departments and service providers' representatives.

ZEN.COM logo
ZEN.COM Financial Services SME https://www.zen.com
201 - 500 Employees
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Job description

We invite you to join a fast-growing fintech company delivering innovative solutions for financial management. Working with us, you will have the opportunity to develop tools used by customers worldwide and engage with the latest technologies.

We are currently looking for a Card Issuing Process Manager. If you are seeking challenging projects with a high level of autonomy and ownership, this role is for you!

Your Responsibilities

  • Managing projects related to the development of card issuing services like authorization, authentication, personalization, approval rates, Customer experience.
  • Leading projects independently.
  • Delivering projects and ensuring cost control.
  • Actively managing risks and issues, implementing mitigating measures, and providing regular updates.
  • Collaborating with other departments and service providers' representatives.
  • Handling operational tasks as third-line support.

Who We Are Looking For

  • Strong knowledge of card issuing and familiarity with Mastercard and VISA environments - Are you familiar with abbreviations: SMS / DMS / 3DS / PIN / MCC / ICA / BIN / POS ?
  • Skills and experience in bridging IT and product teams in the context of card issuing.
  • Experience in analyzing card services and products and their impact on other systems.
  • Deep business knowledge and understanding of customer needs.
  • Familiarity with the fintech environment.
  • A minimum of 3 years of experience in a similar role.
  • Proficiency in English at a minimum B2 level.
  • Experience in delivering efficient Process for customers.
  • The skills to change card products such as Consumer and Commercial Debit or Prepaid Cards

What We Offer

  • Career growth opportunities in an international environment.
  • A supportive and diverse workplace that encourages learning and development.
  • Flexible working arrangements.
  • Private medical healthcare.
  • Motivizer card.
  • Internal and external training programs.

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Communication

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