UX Researcher

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team We are looking for a UX Researcher to join a team of mixed methods researchers in the Growth Research team. You will partner with other teams in Research & Insights and across the company to drive efficient, insights informed decision making, identifying critical opportunities for improving the customer and user experience for our key products and delivering business success. Joining this team means you will contribute to expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

Responsibilities

What You'll Do

• Work within a strategic Growth Research practice, balancing speed and quality as you conduct generative and evaluative research
• Partner with product managers, design, data science, brand, engineering and other teams to influence product and design direction as part of the wider Growth strategy
• Deliver on the Growth experimentation roadmap, contributing to the ‘why’ behind experimentation outcomes
• Communicate research insights in credible, creative ways to help teams understand the needs of our customers and make data-informed experience decisions
• Promote the research craft and develop our research practices across Atlassian.
  
  
  

Qualifications

Your background

• You will bring 2+ years hands-on experience designing and conducting user experience research in complex and/or enterprise-level software environments
• You will have expertise in applying qualitative and quantitative research methods to business problems, impacting both product direction and experience design.
• You will have experience in experimentation, data analysis, and insights generation
• You will be a compelling storyteller with strategies to drive engagement with insights and analyses
• You will have experience building trusted advisor relationships with business teams
  
  
  

Our Perks & Benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh .