Strong background in customer service or financial services is essential., Willingness to learn and adapt to new technologies and financial markets., Excellent verbal and written communication skills are critical., Attention to detail is necessary for transaction processing and compliance monitoring..
Key responsabilities:
Assist clients with inquiries related to cryptocurrency products and services.
Oversee cryptocurrency transactions for accuracy and compliance.
Prepare financial reports related to cryptocurrency transactions and analyze asset performance.
Support risk assessment processes for cryptocurrency investments and ensure regulatory compliance.
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While traditional mortgage brokers are too busy being mortgage brokers, we understand that our clients need to be provided with ongoing guidance and mentoring so that they can take advantage of the opportunities that life presents while being prepared to recognise and overcome challenges.While the world of lending can be complex, confusing and subject to tight deadlines, you can breathe easy knowing that we are with you every step of the way.We will provide you with honest advice about your current situation and work with you to achieve your goals – whether this is to develop a robust property portfolio, purchase your first home or just to get you back on track.
Edge Specialist Network / Edge Lending Solutions is a leader in the financial technology sector, using advanced technology to innovate within the lending market. Our commitment to excellence and innovation drives us to use blockchain technology to enhance service delivery and client satisfaction in financial services.
Job Overview
We are looking for a proactive and dedicated Financial Services Specialist to join our Cryptocurrency Division. This role is designed for individuals with a background in financial services or customer support, who are interested in expanding their expertise into the rapidly growing area of cryptocurrencies. No prior experience in cryptocurrency is required, as comprehensive training will be provided. The ideal candidate should be enthusiastic about learning new technologies and possess a strong foundation in financial principles.
Key Responsibilities
Client Support and Education: Assist clients with inquiries related to our cryptocurrency products and services. Provide education on blockchain technology and digital currencies.
Transaction Monitoring: Oversee cryptocurrency transactions, ensuring accuracy and compliance with regulatory standards.
Financial Reporting: Assist in preparing financial reports related to cryptocurrency transactions; learn to analyze and report on asset performance.
Regulatory Compliance: Help ensure all crypto-related activities are compliant with current laws and regulations. Participate in ongoing training and development to stay updated on industry standards.
Risk Management Support: Support risk assessment processes for cryptocurrency investments and transactions.
Team Collaboration: Work closely with cryptocurrency experts and financial analysts to improve client service and transaction efficiency.
Skills And Qualifications
Strong Background in Customer Service or Financial Services: Experience in a customer-facing role or financial operations is essential.
Willingness to Learn: No prior knowledge of cryptocurrencies required, but must be eager to learn and adapt to new technologies and financial markets.
Problem-Solving Skills: Ability to address client issues effectively and provide practical solutions.
Communication Skills: Excellent verbal and written communication skills are critical for educating and assisting clients.
Attention to Detail: Must have a keen eye for detail, especially in transaction processing and compliance monitoring.
Team Player: Ability to work effectively in a team-oriented environment.