Service Engineer Utility Projects (Greece)

Positionstitel: Service Engineer Utility Projects (Greece)

Location: Remote (Greece)

Your mission

As a Service Engineer (Greece/Balkans/Italy) for utility-scale solar projects, you will be the technical expert responsible for supporting the After Sales of large-scale customer installations. You will train and oversee our EPC (Engineering, Procurement, and Construction) and O&M (Operations & Maintenance) partners on the installation and commissioning of our products, ensuring projects are completed to the highest standards. You will also be the point of contact for troubleshooting and after-sales support, resolving technical escalations quickly and effectively.

This role offers a high level of technical involvement and exposure to multiple internal and external stakeholders, including customers, service partners, R&D teams, product managers, and sales. You will be instrumental in strengthening GoodWe’s position as a Tier 1 service provider in the solar industry.

Your main responsibilities

• Conduct customer training sessions (both in-person and online) on installation and commissioning of GoodWe’s products.
• On-site supervision of EPC and O&M customers during the installation and commissioning of inverters and transformer station solutions.
• Provide on-site hands-on troubleshooting and technical support for large-scale utility and commercial solar projects.
• Maintain accurate and timely documentation of all service activities, including detailed reports and performance logs.
• Prioritise safety by adhering to HSE procedures, participating in risk assessments and complying with electrical, fire and health regulations.
• Collaborate closely with the After Sales Service team to resolve complex technical issues and escalate when necessary.
• Provide technical support and guidance to customers, ensuring they are informed and satisfied with the services provided.

Your Profile

• An electrical technical degree or a professional electrician qualification or certification in Electrical Engineering, Renewable Energy Systems, or related fields is a must.
• At least 3 years of experience in technical after-sales support and field service roles.
• Proven experience working on utility-scale projects in the solar or energy sector.
• Skills in configuration and troubleshooting of communication devices, with the ability to work with different software applications and software tools.
• Understanding of SCADA/Power Plant Controllers, existing and/or new communication equipment and protocols and monitoring portals of different suppliers.
• Solid understanding of transformer and inverter technologies is essential.
• Experience with medium voltage (MV) is highly desirable.
• Fluent in Greek and English; additional European languages are a plus.
• Able to work independently and thrive in a fast-paced, dynamic environment.
• A passion for resolving complex technical challenges.

What we offer

• Unique opportunity to join a truly diverse, international, ambitious and rapidly growing GoodWe European based team.
• Excellent professional and personal development opportunities in a rapidly growing leading photovoltaic company.
• Passionate work environment with flat hierarchies and fast decision-making.
• Have fun and do something meaningful that will make a difference!!!