Offer summary

Qualifications:

Two to four years of related experience and/or training in underwriting support., Associate's degree from a two-year college or technical school is preferred., Certificates such as AIS and AINS are recommended., Ability to work legally in the United States without visa sponsorship..

Key responsabilities:

Supervise and coordinate the activities of Underwriting Support Representatives.

Manage workload and ensure service and quality standards for underwriting support tasks.

Train, coach, and lead staff while conducting performance reviews.

Handle escalated calls and recommend operational plans and procedures.

Job description

Summary: Under general supervision and with independent judgment, supervises and coordinates the activities of the Underwriting Support Representatives in the underwriting support function by performing the following duties:

Essential Duties And Responsibilities

Coordinates the underwriting support function, including:
Workload management of all incoming underwriting support tasks
Supervises the image management process to achieve proper policy assembly, processing, and workflows
Supervises the underwriting support processes to ensure service and quality standards are met on new business submissions, endorsements, and renewals
Handles escalated calls and situations requiring management intervention.
Functions as a Supervisor of a business unit, including but not limited to:
Recommends and communicates goals. Directs operations to ensure the achievement of required results
Develops, recommends and implements operational plans and procedures
Trains, coaches and leads staff
Prepares and/or reviews performance appraisals. Conducts performance review meetings
May recommend and/or implement employment actions, including employment/termination, corrective action, promotions/demotions, salary changes, etc.
May serve as a contributing member of project team(s), or leader of project team(s), coordinating resources to ensure achievement of project activities
Performs other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Level 4: Two to four years related experience and/or training; or associate's degree (A.A.) from two-year college/technical school; or equivalent combination of education and related experience/training.

Certificates And Licenses

AIS and AINS recommended

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

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