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Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote)

Remote: 
Full Remote
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Offer summary

Qualifications:

5+ years of hands-on experience in maintenance and construction trades such as Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, and Roofing., Strong communication skills to explain complex technical tasks clearly., Proficient with technology, including phone systems and support tools., Strong problem-solving abilities and leadership skills for remote project management..

Key responsabilities:

  • Provide day-to-day technical support to field technicians and guide them through project requirements.
  • Assist technicians with complex tasks and troubleshooting in various skilled trades.
  • Offer expert advice on work orders to ensure efficient and accurate project completion.
  • Maintain effective communication and collaboration with the field team and internal departments.

ABCO Facility Maintenance logo
ABCO Facility Maintenance SME http://www.abcomaintenance.com/
51 - 200 Employees
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Job description

Maintenance and Construction Support Specialist ' Facilities Maintenance Services (Remote)

About ABCO Maintenance: ABCO Maintenance is a leading Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years. We are looking for an experienced technician to transition from the field into a 100% remote support role, using your expertise to guide our field technicians.

Why Join ABCO?

  • Competitive pay of $20 to $25+ per hour (based on experience)
  • Flexible schedule ' Full-time or Part-time options available
  • Weekly compensation
  • Fully remote position with all necessary equipment provided
  • Medical, Dental, Vision, and 401K benefits (for Full-Time employees)
  • Paid vacation (for Full-Time employees)
  • Opportunity for Advancement

Position Overview: As a Maintenance and Construction Support Specialist, you will assist field technicians by providing expert advice and guidance on a variety of projects. Your role will involve helping them complete work orders and resolve technical issues in the field. This position is ideal for someone with extensive hands-on experience in skilled trades who is looking to transition out of the field but continue utilizing their knowledge.

Key Responsibilities

  • Technical Support:
    • Provide day-to-day technical support to field technicians, guiding them through project requirements and troubleshooting as needed.
    • Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing.
  • Project Guidance & Troubleshooting:
    • Offer expert advice on various work orders, ensuring that all projects are completed efficiently and accurately.
    • Help field techs overcome any obstacles they encounter while working on their assignments.
  • Communication & Coordination:
    • Clearly explain technical tasks and solutions to field technicians.
    • Maintain effective communication and collaboration with the field team and internal departments.
Position Requirements

  • Experience: 5+ years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing).
  • Self-Sufficiency: Must be able to perform independently with minimal guidance.
  • Interpersonal Skills: Strong communication skills, with the ability to explain complex technical tasks clearly.
  • Technology Comfort: Proficient with technology, including phone systems, laptops, and various support tools.
  • Problem-Solving: Strong problem-solving abilities to address and resolve challenges faced by field technicians.
  • Leadership Skills: Ability to manage and coordinate projects and teams remotely.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Leadership Development
  • Project Design
  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Self-Sufficiency
  • Social Skills

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