Offer summary

Qualifications:

Experience with Microsoft Power Platform and Dynamics 365 Customer Service., Strong problem-solving skills and ability to drive solutions from vision to execution., Proficiency in configuring CRM systems and developing custom components., Excellent communication skills for leading client meetings and gathering requirements..

Key responsabilities:

Configure Microsoft Power Platform and Dynamics 365 Customer Service independently and with team members.

Lead client meetings to gather business requirements and design appropriate solutions.

Perform gap analysis between gathered requirements and proposed solutions.

Complete essential project documentation including Functional Requirements and User Acceptance Test Scenarios.

Job description

WHO WE’RE LOOKING FOR:

If you’re passionate about technology and want to work as part of a collaborative team focused on building client relationships, serving communities, and advancing the possibilities of cloud-based solutions…Arctic IT is the place for you!

Our ideal candidate enjoys working to solve complex issues and make a positive impact for our clients. You have the desire and ability to drive a solution from vision, to strategy, to tactical execution. Apply today to take the first step towards joining our creative, growth-oriented, and tenacious team!

KEY RESPONSIBILITIES:

Work with team members and independently to configure Microsoft Power Platform, Dynamics 365 Customer Service, and key third-party products. This work would include building custom CRM entities, development of various CRM components (business processes, workflow), security configuration, and report writing.
Work independently to configure and deploy Power Pages for model-driven applications, identity providers for Power Pages, and use of Bootstrap v5.0 in Power Pages.
Leads client meetings to gather business requirements and designs solutions that meet the requirements.
Perform gap analysis from requirements gathered to solution proposed.
Complete project documentation such as: Functional Requirements Document, User Acceptance Test Scenarios, and End User Training Documentation/Quick Reference Guides.

WHAT WE OFFER:

A strong company culture with an employee-first focus
Our medical plans are through the Federal Employee Health Benefits program for tribal employers
A comprehensive dental program that has child orthodontic coverage
Company paid vision, life, short-term and long-term disability
Additional voluntary benefit programs
401(k) with a generous match
11 annual paid company holidays
Generous paid time off including accrued PTO, Floating Holidays, Volunteer Time Off, Emergency Medical Leave, and Parental Leave
Hiring referral bonus
Company Wellness Program
TicketsAtWork – an exclusive discount program with access to entertainment, travel, activities, pet insurance, and much more!

ABOUT US:

Arctic IT is a member of the Doyon, Limited family of companies, reporting up through our management company, Doyon Technology Group. As a Microsoft Solutions Partner, our focus is to deliver innovative and secure cloud workplace solutions for our clients.

Arctic IT started in 2002 as a local provider for the Anchorage, AK market. Today, our company is nationwide and offers a variety of technology services including managed services, unique and scalable professional software implementations, support for Microsoft and ServiceNow cloud business applications, and security solutions for government and commercial organizations.

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