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ServiceNow ITSM Developer

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Experience in ITSM and Service Catalog., Proficient in JavaScript and ServiceNow platform administration., Knowledge of integration methodologies and 3rd party tool integrations., Familiarity with Business Rules, Catalog Items, and ServiceNow best practices..

Key responsabilities:

  • Perform platform administration, design, development, and implementation of ServiceNow applications.
  • Troubleshoot and implement bug fixes, including root cause analysis.
  • Plan and test ServiceNow version upgrades.
  • Create and manage Scripted REST APIs and other integration methods.

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Digi Digital Placement Scaleup https://digidigitalplacement.com/
51 - 200 Employees
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Job description

Experience in ITSM, Service Catalog.   
Good Knowledge in CMDB, Event Management modules.        
Experience in integrations with 3rd party tools using (XML, HTML, Web Services, REST, etc).   Perform all aspects of platform administration, design, development, and implementation of applications in ServiceNow.  
Excellent JavaScript proficiency. 
Administrative ServiceNow Support Troubleshooting, implementing bug fixes and root cause analysis. 
ServiceNow version upgrade planning and testing.   
Experience in Business Rules, Catalog Items, UI Policies, UI Actions, the script includes scheduled jobs, import sets, and transform maps.   
Knowledge in integration methodologies for Service-Now. 
E.G. Active Directory, SSO, SCCM, runbook, etc.  
Good understanding of Service-Now Logs for troubleshooting & adhere Service-Now best practices. 
Experience creating Scripted REST API, and knowing when it's appropriate to use an OOB API or integration method.


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)

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