Offer summary

Qualifications:

Minimum BS in a technical field or equivalent experience; MBA preferred., At least 10 years of experience in telecom sales with a focus on complex solutions for Tier 1 customers., Strong knowledge of telecom industry technologies, OSS/BSS systems, and network management., Excellent communication skills with the ability to engage with various audiences, including CXO-level executives..

Key responsabilities:

Engage with executives to uncover business goals and position complex OSS programs.

Create and execute a strategic plan for the territory, managing customer interactions and driving solution-level sales.

Build and maintain strong customer relationships across multiple business units and manage client-facing negotiations.

Influence global product portfolio and marketing plans while managing long, complex sales cycles.

Job description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

Reporting under Senior Director, Strategic Accounts as Sr. Consultant Strategic Accounts, you will be working in complex solution selling in a T1 environment. Daily activities involve executive engagements uncovering business goals and gaps while positioning complex OSS programs, including the services required to make them successful. In addition, the individual will create and execute against, a strategic plan for the territory which includes multiple customer groups and use cases applicable to a broad set of applications in the OSS environment. Your experience of success working across IT, Network Engineering & Operations is essential.

Executing on the Blue Planet GTM sales strategy which includes managing all customer interaction, driving solution level sales, and engaging key influencers and decision makers.
Constantly find ways to accelerate goal attainment and reduce time-to-market, along with the ability to measure and track key business results and processes against set targets and against the competition.
Accurately set and manage both internal and external expectations required to drive long, complex and high-value sales cycles
Build a customer pipeline while maximizing Blue Planet revenue streams & margins
Assembling win teams to deliver best in class customer engagements
Develop strong customer relationships at all levels and across Business Units, IT, Network and Operations
Commercial proposal development and managing all aspects of client facing negotiations
Major influencer on our global product portfolio roadmap requirements, as well as our global marketing plans.

The Must Haves:

Strong knowledge of the telecom industry technology, infrastructure, network management, automation/orchestration, inventory, and operational support/billing support (OSS/BSS) systems
Have a minimum of 10 years’ experience providing complex and high-value solutions to Tier 1 customers and their executive leadership
Very strong experience working in Telecom Sales.
Relevant knowledge of CSP’s products & services as well as next generation service offerings
Demonstrate excellent communication skills, including the ability to convey the defined value proposition to a variety of audiences ranging from engineers to CXO-level executives in a client-facing environment.
Have proven successful problem-solving skills
Self-starter with a “can-do” attitude and be highly efficient at completing concurrent tasks with minimal guidance. Tenacity and ambition to succeed in an aggressive and dynamic environment
Have the highest integrity and have earned the respect of peers, as well as being viewed as a team player, learning and respecting the roles and responsibilities of others in support roles
Proven Success at managing and hitting multi-million $ annual quotas
Be proficient with MS Project, PowerPoint, Excel, and Word
Be proficient with Salesforce.com
Minimum BS in technical field or equivalent experience

Assets:

Prefer MBA

#LI-BS1

Pay Range:

The total compensation range for this position is $261,400 - $431,900.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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