Leave Solutions Client Director

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

This position will provide subject matter expertise to support sales generalists in the sale of Leave Management, Disability, ADA, Paid Family Medical Leave and related service offerings as well as providing guidance and ongoing support to clients for persistency in concert with Client Representatives supporting clients’ life cycle from onboarding through renewal.  This role will be a key contributor and presenter to brokers and consultants to help represent our product capabilities both for field support and finalist presentations.

Profile Description:

• Participate in majority of Finalist Presentations when Leave Management is being presented.
• Participate in Leave Management client meetings, including implementation, and other client-specific engagements.
• Provide practical guidance to employers on implementation and application of various State leave law provisions.
• Provides consultation to Distribution teams that will result in increased sales in Absence as well as other Voya product lines.
• Provide educational support to internal account teams, sales, and marketing.
• Monitors and stays abreast of changes in the market to include regulations, trends, new employer or product opportunities, and partner with product & marketing to create and updates marketing collateral to support sales
• Attend a majority of meetings related to Voya’s largest national relationships in order to deliver Voya’s Leave management value proposition and help to increase life/disability/absence sales with our national partners.
• Represent Voya at industry events and conferences to network with consulting peers and prospects across the market.
• Builds strong relationships with Leave management Centers of Excellence from our consulting partners to identify, vet and engage new potential customers for Voya’s Leave Management solution.
• Develop and support training efforts, support the RFP and Finalist life cycle.
• Other duties as assigned.

Knowledge & Experience:

• Seven (7) or more years’ experience with either in-house (with a company) leave management, consulting in the absence and disability space, or leave-related experience with an insurance carrier or leave administration vendor
• Knowledge of leave-related laws/regulations: FMLA; State Leaves; ADA; PFML; paid sick leave, and pregnancy-related leave laws
• Understanding the clients full life cycle beginning with implementation to providing ongoing subject matter expertise throughout the relationship

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.