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Portuguese Speaking Customer Service Representative in Greece - Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Portuguese and English, both written and spoken., Prior experience in customer service is advantageous., Strong communication and interpersonal skills., Excellent problem-solving abilities with a customer-oriented approach..

Key responsabilities:

  • Respond to customer inquiries via phone, email, and chat in Portuguese and English.
  • Provide comprehensive information regarding products, services, and order statuses.
  • Effectively address and resolve customer complaints and concerns.
  • Keep accurate records of customer interactions for future reference.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Portuguese Speaking Customer Service Representative in Greece, complete with paid relocation! If you are fluent in Portuguese and have a passion for assisting customers, this role is perfect for you!

As a key member of our team, you will provide exceptional support to our Portuguese-speaking clients by managing inquiries, resolving issues, and ensuring a positive customer experience. Your strong communication skills and commitment to service excellence will play a vital role in maintaining customer satisfaction.


Key Responsibilities
  • Respond to customer inquiries via phone, email, and chat in Portuguese and English
  • Provide comprehensive information regarding products, services, and order statuses
  • Effectively address and resolve customer complaints and concerns
  • Keep accurate records of customer interactions for future reference
  • Collaborate with team members and other departments to enhance service quality
  • Stay informed about product offerings and company policies to assist customers accurately

Requirements

  • Fluency in Portuguese and English, both written and spoken
  • Prior experience in customer service is advantageous
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities with a customer-oriented approach
  • Able to manage multiple inquiries and prioritize tasks efficiently
  • Detail-oriented with a dedication to high-quality service
  • Proficient in using computer systems and customer service applications

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel - 2 weeks )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
PortugueseEnglish
Check out the description to know which languages are mandatory.

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