Czech Speaking tech support for Phone operating system- Relocation to Greece

Patrique Mercier Recruitment Nordic is thrilled to present an exciting opportunity for a Czech Speaking Tech Support Specialist for a leading Phone Operating System. This position involves relocating to Greece, where you will provide dedicated support to Czech-speaking users experiencing challenges with their phone operating system. As part of our team, you will ensure that customers receive exceptional service and effective solutions. If you are passionate about technology and enjoy assisting others, we encourage you to apply!

Responsibilities

• Act as the primary contact for Czech-speaking customers, providing thorough technical support via phone, email, and chat.
• Troubleshoot and resolve issues related to the phone operating system promptly and efficiently.
• Educate users on functionalities, features, and best practices of the phone operating system.
• Record and document customer interactions accurately within the support database.
• Collaborate with the technical team to identify larger issues and propose enhancements to the product.
• Follow up with customers to ensure their issues have been fully resolved to their satisfaction.

Requirements

• Fluency in Czech (both spoken and written) is essential, with a good command of English.
• Experience in technical support, customer service, or IT-related fields is highly desirable.
• Strong troubleshooting and analytical skills.
• Excellent communication skills with a focus on resolving customer issues.
• Willingness to relocate to Greece for the position.
• Ability to work independently and as part of a dynamic team.
• Familiarity with mobile operating systems or phone support is a significant advantage.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )