Offer summary

Qualifications:

Fluency in Slovenian (both spoken and written) is essential., Excellent communication and interpersonal skills are required., Experience in customer service, particularly in the electronics sector, is a plus., Strong problem-solving abilities and familiarity with electronic products are advantageous..

Key responsabilities:

Provide high-quality customer service to Slovenian-speaking clients via phone, email, and chat.

Assist customers with inquiries related to electronic products and services.

Effectively troubleshoot and resolve customer issues while ensuring a positive experience.

Document customer interactions and collaborate with team members to enhance service delivery.

Job description

Patrique Mercier Recruitment is excited to present an amazing opportunity for a Slovenian Speaking Customer Service representative to join a prominent electronics company in Greece. This position offers the chance to work in a dynamic environment where you will be part of a team that supports customers from Slovenia. You will engage with clients regarding inquiries about electronic products, troubleshooting, and service-related questions, ensuring they receive top-notch support. If you are passionate about technology and enjoy helping others, this role is perfect for you!

Responsibilities

Provide high-quality customer service to Slovenian-speaking clients through phone, email, and chat.
Assist customers with inquiries related to electronic products and services.
Effectively troubleshoot and resolve customer issues while maintaining a positive experience.
Document customer interactions and maintain detailed records in the system.
Stay informed about the latest products and services offered by the company.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Fluency in Slovenian (both spoken and written) is essential.
Excellent communication and interpersonal skills.
Experience in customer service, especially in the electronics sector, is a plus.
Strong problem-solving abilities and a commitment to customer satisfaction.
Ability to work independently and as part of a collaborative team.
Familiarity with electronic products and services is a significant advantage.
Proficient in using digital tools and customer relationship management systems.

Benefits