Portuguese Speaking Customer Service for Automotive in Greece - Paid Relocation

Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative specializing in the automotive sector! This exciting role includes a paid relocation package, providing you the chance to work in a vibrant environment while supporting customers in their automotive needs. As part of a dedicated team, you will interact with Portuguese-speaking clients, resolving their inquiries and ensuring they receive high-quality service that reflects our commitment to excellence. If you have a passion for customer support and an interest in the automotive industry, this opportunity is perfect for you!

Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients through phone, email, and chat.
• Respond to customer inquiries, provide product information, and resolve any issues efficiently.
• Develop a thorough understanding of our automotive products and services to better assist customers.
• Document all interactions and update customer records accurately in the CRM system.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Engage in ongoing training sessions to stay informed about product updates and best practices.
• Provide insights and feedback on customer trends and suggestions for process improvements.

Requirements

• Fluent in Portuguese, both written and spoken; proficiency in English is essential.
• Excellent communication and customer service skills with a friendly demeanor.
• Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
• Strong analytical and problem-solving skills with attention to detail.
• Previous customer service experience, particularly in the automotive sector, is advantageous.
• Familiarity with CRM systems and customer engagement platforms.
• A positive attitude, adaptability, and enthusiasm for embracing new cultural experiences.

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive (Greek) monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.